Adam Zammit 23942b8939 Fixes lp:1408870 Add "Maximum attempts reached" as an outcome ...

Dev: Updated outcomes to be 4 new outcomes (max calls, max call attempts split by eligible, unknown eligibility)
Dev: Set the end_case function to set the outcomes to max call * reached if those variables set
Dev: Made sure outcomes are temporary outcomes as otherwise numbers will not be available again if max call limits changed
Dev: This means the outcomes are indicators only and could still be assigned to operators - it is merely a temporary case outcome (not a final outcome nor a call outcome)

2015-08-10 16:24:28 +10:00

8.1 KiB

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