Adam Zammit
32c8f49ef1
Fixed issue: System sorting giving low priority where some quotas exist and not others
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Note: Default system sort order is:
1. Appointments
2. Defined priority by quotas
3. Sample sort order as defined by administrator
4. Time zone of respondent (later in the day for respondent called first)
5. Time of last call (call further in the past made first)
2018-03-15 15:02:23 +11:00
Adam Zammit
e0f0c3d786
Automatically end stale cases even if technically still on a call
2017-10-04 12:17:55 +11:00
Adam Zammit
6cd23e87dc
Fix issue in timeslot scheduling where no calls yet in timeslot
2017-04-06 14:40:53 +10:00
Adam Zammit
520350a1fa
Corrected logical errors in selection of weighted timeslots
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Dev: Use FLOOR(number of attempts / weight) to even out selection
2016-08-03 15:26:01 +10:00
Adam Zammit
5e71e9d109
Database and function changes for weighted timeslots
2016-08-03 11:02:44 +10:00
Adam Zammit
9c676deaf4
Fixed issue: Samples with call attempt time slots assigned will still draw new numbers out of defined times
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Dev: New cases were being created out of assigned time slot times due to new case SQL not taking into account questionnaire_timeslot
and questionnaire_sample_timeslot values
2016-06-07 14:27:24 +10:00
Adam Zammit
f1f51cdbcd
Fixed issue: Call attempts can exist with no calls - clear them out
2016-06-03 10:31:36 +10:00
Adam Zammit
b18aec4d2f
Merged sample sort order feature
2015-11-18 12:46:57 +11:00
Adam Zammit
2b1f11e313
Allow background processes to run from the command line
2015-11-17 15:02:08 +11:00
Adam Zammit
37cd24f63f
Added sort_order to queries
2015-09-11 12:29:43 +10:00
Adam Zammit
ec8522e316
Added authentication includes to all files
2015-08-14 16:15:20 +10:00
Adam Zammit
1a68f4e012
Updated system sort to match generic sort
2015-08-03 12:36:27 +10:00
Alex
4c443320b4
merged rev446
2015-05-17 18:16:12 +03:00
Adam Zammit
22dfe12e41
Fixes lp:1452070 New numbers still drawn when 'allow new numbers to be drawn' set to No
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Dev: Was only occuring when system sort process enabled
2015-05-06 09:34:14 +10:00
Alex
ed4e52d55e
merged rev.445
2015-04-01 16:41:59 +03:00
Alex
25b94fb428
new look for pages
2015-03-23 12:03:33 +03:00
Adam Zammit
b592efdf9d
Fixed typo in SQL
2015-02-09 12:38:36 +11:00
Adam Zammit
38d59dd4b7
New Feature: Allow time slots to be set on a sample by sample basis as well
2015-02-09 11:59:44 +11:00
Adam Zammit
34802a37a7
Fixed bug: Quota priority not able to override sort of last call made
2015-02-06 11:49:30 +11:00
Adam Zammit
c7f0ab0087
Fixed bug: Where availability or timeslots set, appointments are ignored
2014-12-17 12:53:57 +11:00
Adam Zammit
50025ca884
Fixed bug when limiting to time slots (select smallest number of call attempts to compare to)
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Removed fixed timezone from supervisor function
2014-12-17 12:45:22 +11:00
Adam Zammit
f7e6340b47
Updated translations (Thank you contributors!)
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Fixed typo in systemsortprocess
2014-12-17 11:23:34 +11:00
Adam Zammit
2ebda19dfc
Replace call with call_attempt when calculating timeslots
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Fix calculation of timeslots in scheduler - only call when the current timeslot has the minimum number of calls made
2014-12-17 11:01:07 +11:00
Adam Zammit
80d7f4029e
Add questionnaire_timeslot table
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Alter case sorting/selecting SQL to consider timeslots if set.
If set, only select a case if a current timeslot exists and the number of calls in the slot is less than the maximum number of calls made in any other slot
2014-12-16 15:00:48 +11:00
Adam Zammit
5c6c0a3ed9
Sort on a questionnaire by questionnaire basis
2014-11-03 14:02:13 +11:00
Adam Zammit
9a48d80eb1
Optimisation in system sorting (just update where not NULL)
2014-09-03 16:08:01 +10:00
Adam Zammit
e5feb27daa
Fixes lp:1255359 Translation strings with single quotes break some SQL queries
2013-11-27 12:03:07 +11:00
Adam Zammit
b019bba001
Search for cases that have been assigned but not completed in more than 24 hours and put them back in the pool
2013-06-18 16:22:54 +10:00
Adam Zammit
8d2a754042
Updated appointment ordering in scheduler to handle NULLS
2013-06-13 11:25:35 +10:00
Adam Zammit
98df307ae3
Assign appointments in order of closest ending time
2013-06-13 10:31:44 +10:00
Adam Zammit
116cf43f7f
Add quota updates to system sort process
2013-04-30 14:18:29 +10:00
Adam Zammit
28e0606088
Replaced the rest of the short tags with long ones
2013-01-24 15:33:27 +11:00
azammitdcarf
a76c8f604f
Clear log in a general way using the system sort process as will only run periodically
2012-10-04 00:06:30 +00:00
azammitdcarf
6f493f46b4
Add process_clear_log function to make sure process_log table doesn't get too big
2012-09-27 01:01:02 +00:00
azammitdcarf
a097c15443
Added "availability" feature
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Administrators specificy "availability groups" which include days of the week and times
Operators then choose if a case will be available within the availability group
2011-07-04 06:18:19 +00:00
azammitdcarf
e1357712ce
Added process_log table to database
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Log process data to a separate table for speed and better display (don't have to do too many updates)
Updated VoIP watching process to more gracefully handle socket timeouts/errors
2011-02-17 03:36:18 +00:00
azammitdcarf
697a9ee04e
Bug:System sort process was not limiting by questionnaire_sample
2011-02-09 03:41:02 +00:00
azammitdcarf
13d9c856e3
Remove unused columns from get_case_id select statement
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Make sure to make cases and sample records unavailable before sorting enabled ones
2011-02-08 02:11:42 +00:00
azammitdcarf
1ffb93df13
Added a "system sort" process which sorts cases and the sample file from enabled questionnaires periodically (based on SYSTEM_SORT_MINUTES config directive). Enabling this may improve performance where there is a large number of interviewers, a large sample or complex quotas as the sort doesn't need to be done for each interviewer at each case.
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Allow for multiple background processes to run concurrently
2011-02-01 05:27:55 +00:00
