Talenttic_survey/CATI_Tool
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Replace outcome codes 34,35 with 42,43 (Max call attempts/ Max calls reached)

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This commit is contained in:
Adam Zammit
2015-08-03 14:15:48 +10:00
parent 4f91b49d50
commit d3259a2447
3 changed files with 5 additions and 5 deletions
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4
call_interface2.php
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@@ -123,7 +123,7 @@ function display_outcomes($contacted,$ca,$case_id)
$sql = "SELECT outcome_id,description,contacted
FROM outcome
WHERE contacted = '$contacted'
AND outcome_id NOT IN(5,10,19,21,40,41,34,35)";
AND outcome_id NOT IN(5,10,19,21,40,41,42,43)";
}
}
else
@@ -133,7 +133,7 @@ function display_outcomes($contacted,$ca,$case_id)
$sql = "SELECT outcome_id,description,contacted
FROM outcome
WHERE contacted = '$contacted'
AND outcome_id NOT IN(5,10,19,21,40,41,34,35)";
AND outcome_id NOT IN(5,10,19,21,40,41,42,43)";
}
}
}

2
nocaseavailable.php
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@@ -156,7 +156,7 @@ $sql = "SELECT count(s.sample_id) as count_samples
AND si.enabled = 1
AND !(si.call_restrict = 1 AND cr.day_of_week IS NULL)
AND ou.outcome_type_id IN( SELECT outcome_type_id FROM operator_skill WHERE operator_id = '$operator_id')
AND ou.outcome_id NOT IN (10,25,28,34,35,40) ";
AND ou.outcome_id NOT IN (10,25,28,42,43,40) ";
$rs = $db->GetRow($sql);

4
waitnextcase_interface2.php
View File

@@ -138,7 +138,7 @@ else
//assigned to operator
// call restrictions and outside times, operator skill and filter outcomes 10,25,28,34,35,40
// call restrictions and outside times, operator skill and filter outcomes 10,25,28,42,43,40
$sql = "SELECT COUNT( DISTINCT sv.sample_id) as count_samples
FROM `sample` as s
JOIN `sample_var` as sv on( s.sample_id = sv.sample_id )
@@ -149,7 +149,7 @@ else
AND s.import_id IN ($siid)
AND !(si.call_restrict = 1 AND cr.day_of_week IS NULL)
AND ou.outcome_type_id IN( SELECT outcome_type_id FROM operator_skill WHERE operator_id = '$operator_id')
AND ou.outcome_id NOT IN (10,25,28,34,35,40)";
AND ou.outcome_id NOT IN (10,25,28,42,43,40)";
$cases_count = $db->GetRow($sql);
if ($cases_count['count_samples'] == 0){