diff --git a/call_interface2.php b/call_interface2.php
index 95588070..27227cda 100644
--- a/call_interface2.php
+++ b/call_interface2.php
@@ -123,7 +123,7 @@ function display_outcomes($contacted,$ca,$case_id)
 				$sql = "SELECT outcome_id,description,contacted
 					FROM outcome
 					WHERE contacted = '$contacted'
-					AND outcome_id NOT IN(5,10,19,21,40,41,34,35)"; 
+					AND outcome_id NOT IN(5,10,19,21,40,41,42,43)"; 
 				}
 			}
 			else
@@ -133,7 +133,7 @@ function display_outcomes($contacted,$ca,$case_id)
 				$sql = "SELECT outcome_id,description,contacted
 					FROM outcome
 					WHERE contacted = '$contacted'
-					AND outcome_id NOT IN(5,10,19,21,40,41,34,35)";
+					AND outcome_id NOT IN(5,10,19,21,40,41,42,43)";
 			}
 		}
 	}
diff --git a/nocaseavailable.php b/nocaseavailable.php
index 42e8c330..faa9072f 100644
--- a/nocaseavailable.php
+++ b/nocaseavailable.php
@@ -156,7 +156,7 @@ $sql = "SELECT count(s.sample_id) as count_samples
 	AND si.enabled = 1
 	AND !(si.call_restrict = 1 AND cr.day_of_week IS NULL)
     AND ou.outcome_type_id IN( SELECT outcome_type_id FROM operator_skill WHERE operator_id = '$operator_id')
-	AND ou.outcome_id NOT IN (10,25,28,34,35,40) ";
+	AND ou.outcome_id NOT IN (10,25,28,42,43,40) ";
 
 $rs = $db->GetRow($sql);
 
diff --git a/waitnextcase_interface2.php b/waitnextcase_interface2.php
index c8a2624d..4545022c 100644
--- a/waitnextcase_interface2.php
+++ b/waitnextcase_interface2.php
@@ -138,7 +138,7 @@ else
 		
 			//assigned to operator
 	
-			// call restrictions and outside times, operator skill and filter outcomes 10,25,28,34,35,40
+			// call restrictions and outside times, operator skill and filter outcomes 10,25,28,42,43,40
 			$sql = "SELECT COUNT( DISTINCT sv.sample_id) as count_samples
 			FROM `sample` as s
 			JOIN `sample_var` as sv on( s.sample_id = sv.sample_id )
@@ -149,7 +149,7 @@ else
             AND s.import_id IN ($siid)
 			AND !(si.call_restrict = 1 AND cr.day_of_week IS NULL)
 			AND ou.outcome_type_id IN( SELECT outcome_type_id FROM operator_skill WHERE operator_id = '$operator_id')
-			AND ou.outcome_id NOT IN (10,25,28,34,35,40)";
+			AND ou.outcome_id NOT IN (10,25,28,42,43,40)";
 			$cases_count = $db->GetRow($sql);
 
 			if ($cases_count['count_samples'] == 0){