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Replace outcome codes 34,35 with 42,43 (Max call attempts/ Max calls reached)
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@@ -138,7 +138,7 @@ else
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//assigned to operator
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// call restrictions and outside times, operator skill and filter outcomes 10,25,28,34,35,40
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// call restrictions and outside times, operator skill and filter outcomes 10,25,28,42,43,40
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$sql = "SELECT COUNT( DISTINCT sv.sample_id) as count_samples
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FROM `sample` as s
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JOIN `sample_var` as sv on( s.sample_id = sv.sample_id )
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@@ -149,7 +149,7 @@ else
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AND s.import_id IN ($siid)
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AND !(si.call_restrict = 1 AND cr.day_of_week IS NULL)
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AND ou.outcome_type_id IN( SELECT outcome_type_id FROM operator_skill WHERE operator_id = '$operator_id')
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AND ou.outcome_id NOT IN (10,25,28,34,35,40)";
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AND ou.outcome_id NOT IN (10,25,28,42,43,40)";
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$cases_count = $db->GetRow($sql);
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if ($cases_count['count_samples'] == 0){
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