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mirror of https://github.com/ACSPRI/queXS synced 2024-04-02 12:12:16 +00:00
Files
CATI_Tool/admin/supervisor.php
Adam Zammit 2ebda19dfc Replace call with call_attempt when calculating timeslots
Fix calculation of timeslots in scheduler - only call when the current timeslot has the minimum number of calls made
2014-12-17 11:01:07 +11:00

482 lines
16 KiB
PHP

<?php
/**
* View cases referred to the supervisor and add notes/assign outcomes
*
*
* This file is part of queXS
*
* queXS is free software; you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation; either version 2 of the License, or
* (at your option) any later version.
*
* queXS is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with queXS; if not, write to the Free Software
* Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA
*
*
* @author Adam Zammit <adam.zammit@deakin.edu.au>
* @copyright Deakin University 2007,2008
* @package queXS
* @subpackage admin
* @link http://www.deakin.edu.au/dcarf/ queXS was writen for DCARF - Deakin Computer Assisted Research Facility
* @license http://opensource.org/licenses/gpl-2.0.php The GNU General Public License (GPL) Version 2
*
*
*/
/**
* Configuration file
*/
include("../config.inc.php");
/**
* Database file
*/
include ("../db.inc.php");
/**
* XHTML functions
*/
include("../functions/functions.xhtml.php");
/**
* Display functions
*/
include("../functions/functions.display.php");
/**
* Limesurvey functions
*/
include("../functions/functions.limesurvey.php");
/**
* Operator functions
*/
include("../functions/functions.operator.php");
/**
* Input functions
*/
include("../functions/functions.input.php");
global $db;
$operator_id = get_operator_id();
$case_id = false;
if (isset($_GET['case_id'])) $case_id = bigintval($_GET['case_id']);
if (isset($_GET['deidentify']))
{
//remove all sample vars
$db->StartTrans();
$sql = "SELECT sample_id
FROM `case`
WHERE case_id = $case_id";
$sample_id = $db->GetOne($sql);
$sql = "DELETE FROM sample_var
WHERE sample_id = $sample_id";
$db->Execute($sql);
//clear number from sample table
$sql = "UPDATE `sample`
SET phone = ''
WHERE sample_id = $sample_id";
$db->Execute($sql);
//clear respondent table (firstName,lastName)
$sql = "UPDATE `respondent`
SET firstName = '', lastName = ''
WHERE case_id = $case_id";
$db->Execute($sql);
//clear contact phone (phone,description)
$sql = "UPDATE `contact_phone`
SET phone = '', description = ''
WHERE case_id = $case_id";
$db->Execute($sql);
$db->CompleteTrans();
}
if (isset($_GET['case_note_id']))
{
$case_note_id = bigintval($_GET['case_note_id']);
$sql = "DELETE FROM case_note
WHERE case_id = '$case_id'
AND case_note_id = '$case_note_id'";
$db->Execute($sql);
}
xhtml_head(T_("Supervisor functions"),true,array("../css/table.css"),array("../js/window.js"));
print "<h1>" . T_("Enter a case id or select a case from the list below:") . "</h1>";
$sql = "SELECT c.case_id as value, c.case_id as description, CASE WHEN c.case_id = '$case_id' THEN 'selected=\'selected\'' ELSE '' END AS selected
FROM `case` as c, `outcome` as o
WHERE c.current_outcome_id = o.outcome_id
AND o.outcome_type_id = 2";
$rs = $db->GetAll($sql);
if (!empty($rs))
{
print "<div><label for=\"case\">". T_("Select case from list of cases referred to the supervisor:") . " </label>";
display_chooser($rs,"case","case_id");
print "</div>";
}
?>
<form action="" method="get">
<p>
<label for="case_id"><?php echo T_("Case id:"); ?> </label><input type="text" name="case_id" id="case_id" value="<?php echo $case_id; ?>"/>
<input type="submit" name="case_form" value="<?php echo T_("Select case"); ?>"/></p>
</form>
<?php
if (isset($_GET['call_id']))
{
$call_id = bigintval($_GET['call_id']);
if (isset($_GET['set_outcome_id']))
{
$outcome_id = bigintval($_GET['set_outcome_id']);
if ($outcome_id > 0)
{
$sql = "UPDATE `call`
SET outcome_id = '$outcome_id'
WHERE call_id = '$call_id'";
$db->Execute($sql);
}
}
else
{
print "<h3>" . T_("Set an outcome for this call") . "</h3>";
?>
<form method="get" action="?">
<?php
$sql = "SELECT o.outcome_id as value,description, CASE WHEN o.outcome_id = c.outcome_id THEN 'selected=\'selected\'' ELSE '' END AS selected
FROM outcome as o, `call` as c
WHERE c.call_id = '$call_id'";
$rs2 = $db->GetAll($sql);
translate_array($rs2,array("description"));
display_chooser($rs2, "set_outcome_id", "set_outcome_id",true,false,false);
?>
<p><input type="hidden" name="call_id" value="<?php echo $call_id;?>"/><input type="hidden" name="case_id" value="<?php echo $case_id;?>"/><input class="submitclass" type="submit" name="submit" value="<?php echo T_("Set outcome"); ?>"/></p>
</form>
<?php
}
}
if ($case_id != false)
{
if (isset($_GET['note']))
{
$note = $db->qstr($_GET['note']);
$sql = "INSERT INTO `case_note` (case_note_id,case_id,operator_id,note,datetime)
VALUES (NULL,'$case_id','$operator_id',$note,CONVERT_TZ(NOW(),'System','UTC'))";
$db->Execute($sql);
}
if (isset($_GET['outcome_id']))
{
$outcome_id = bigintval($_GET['outcome_id']);
if ($outcome_id > 0)
{
$sql = "UPDATE `case`
SET current_outcome_id = $outcome_id
WHERE case_id = '$case_id'";
$db->Execute($sql);
}
}
if (isset($_GET['operator_id']))
{
$case_operator_id = bigintval($_GET['operator_id']);
if ($case_operator_id == 0)
{
//clear the next case if set to no operator
$sql = "UPDATE `operator`
SET next_case_id = NULL
WHERE next_case_id = '$case_id'";
}
else
{
$sql = "UPDATE `operator`
SET next_case_id = '$case_id'
WHERE operator_id = '$case_operator_id'";
}
$db->Execute($sql);
}
if (isset($_GET['submitag']))
{
$db->StartTrans();
$sql = "DELETE FROM case_availability
WHERE case_id = '$case_id'";
$db->Execute($sql);
foreach($_GET as $key => $val)
{
if (substr($key,0,2) == "ag")
{
$sql = "INSERT INTO case_availability (case_id,availability_group_id)
VALUES ($case_id,'$val')";
$db->Execute($sql);
}
}
$db->CompleteTrans();
}
$sql = "SELECT o.description,o.outcome_id, q.description as qd, si.description as sd
FROM `case` as c, `outcome` as o, questionnaire as q, sample as s, sample_import as si
WHERE c.case_id = '$case_id'
AND q.questionnaire_id = c.questionnaire_id
AND s.sample_id = c.sample_id
AND si.sample_import_id = s.import_id
AND c.current_outcome_id = o.outcome_id";
$rs = $db->GetRow($sql);
if (!empty($rs))
{
print "<h1>" . T_("Project") . ": {$rs['qd']}</h1>";
print "<h1>" . T_("Sample") . ": {$rs['sd']}</h1>";
print "<h2>". T_("Current outcome:") ." " . T_($rs['description']) . "</h2>";
$current_outcome_id = $rs['outcome_id'];
print "<h3>" . T_("Appointments")."</h3>";
//View appointments
$sql = "SELECT q.description, CONVERT_TZ(a.start,'UTC',o.Time_zone_name) as start, CONVERT_TZ(a.end,'UTC',o.Time_zone_name) as end, r.firstName, r.lastName, IFNULL(ou.description,'" . T_("Not yet called") . "') as outcome, oo.firstName as makerName, ooo.firstName as callerName, CONCAT('<a href=\'supervisor.php?case_id=', c.case_id, '\'>', c.case_id, '</a>') as case_id, CONCAT('<a href=\'displayappointments.php?case_id=', c.case_id, '&amp;appointment_id=', a.appointment_id, '&amp;delete=delete\'>". TQ_("Delete") . "</a>') as link, CONCAT('<a href=\'displayappointments.php?case_id=', c.case_id, '&amp;appointment_id=', a.appointment_id, '\'>". TQ_("Edit") . "</a>') as edit
FROM appointment as a
JOIN (`case` as c, respondent as r, questionnaire as q, operator as o, operator as oo, call_attempt as cc) on (a.case_id = c.case_id and a.respondent_id = r.respondent_id and q.questionnaire_id = c.questionnaire_id and a.call_attempt_id = cc.call_attempt_id and cc.operator_id = oo.operator_id)
LEFT JOIN (`call` as ca, outcome as ou, operator as ooo) ON (ca.call_id = a.completed_call_id and ou.outcome_id = ca.outcome_id and ca.operator_id = ooo.operator_id)
WHERE c.case_id = '$case_id'
GROUP BY a.appointment_id
ORDER BY a.start ASC";
$rs = $db->GetAll($sql);
if (!empty($rs))
{
translate_array($rs,array("outcome"));
xhtml_table($rs,array("description","start","end","makerName","firstName","lastName","outcome","callerName","link","edit"),array(T_("Questionnaire"),T_("Start"),T_("End"),T_("Operator Name"),T_("Respondent Name"),T_("Surname"),T_("Current outcome"),T_("Operator who called"),T_("Delete"),T_("Edit")));
}
else
print "<p>" . T_("No appointments for this case") . "</p>";
print "<p><a href='displayappointments.php?case_id=$case_id&amp;new=new'>" . T_("Create appointment for this case") . "</a></p>";
//view calls and outcomes
$sql = "SELECT DATE_FORMAT(CONVERT_TZ(c.start,'UTC',r.Time_zone_name),'".DATE_TIME_FORMAT."') as start,CONVERT_TZ(c.end,'UTC',r.Time_zone_name) as end, op.firstName, op.lastName, o.description as des, CONCAT('<a href=\'?case_id=$case_id&amp;call_id=', c.call_id, '\'>". TQ_("Edit") . "</a>') as link, cp.phone as phone
FROM `call` as c
JOIN (operator as op, outcome as o, respondent as r, contact_phone as cp) on (c.operator_id = op.operator_id and c.outcome_id = o.outcome_id and r.respondent_id = c.respondent_id and cp.contact_phone_id = c.contact_phone_id)
WHERE c.case_id = '$case_id'
ORDER BY c.start DESC";
$rs = $db->GetAll($sql);
print "<h3>" . T_("Call list")."</h3>";
if (empty($rs))
print "<p>" . T_("No calls made") . "</p>";
else
{
translate_array($rs,array("des"));
xhtml_table($rs,array("start","des","phone","link","firstName"),array(T_("Date/Time"),T_("Outcome"),T_("Phone number"),T_("Change outcome"),T_("Operator")));
}
//view timeslots
$sql = "SELECT count(*)
FROM questionnaire_timeslot as q, `case` as c
WHERE c.case_id = $case_id
AND c.questionnaire_id = q.questionnaire_id";
if ($db->GetOne($sql) >= 1)
{
print "<h3>" . T_("Call attempts by timeslot") . "</h3>";
$sql = "SELECT ag.description, (SELECT COUNT(*) FROM availability as a, `call_attempt` as ca WHERE ca.case_id = c.case_id AND a.availability_group_id = ag.availability_group_id
AND (a.day_of_week = DAYOFWEEK(CONVERT_TZ(ca.start,'UTC','Australia/Victoria'))
AND TIME(CONVERT_TZ(ca.start, 'UTC' , 'Australia/Victoria')) >= a.start
AND TIME(CONVERT_TZ(ca.start, 'UTC' ,'Australia/Victoria')) <= a.end)) as cou
FROM availability_group as ag, `case` as c, `questionnaire_timeslot` as qt
WHERE c.case_id = '$case_id'
AND qt.questionnaire_id = c.questionnaire_id AND ag.availability_group_id = qt.availability_group_id";
xhtml_table($db->GetAll($sql),array('description','cou'),array(T_("Time slot"),T_("Call attempts")));
}
//view notes
$sql = "SELECT DATE_FORMAT(CONVERT_TZ(c.datetime,'UTC',op.Time_zone_name),'".DATE_TIME_FORMAT."') as time, op.firstName, op.lastName, c.note as note, CONCAT('<a href=\'?case_id=$case_id&amp;case_note_id=', c.case_note_id, '\'>". TQ_("Delete") . "</a>') as link
FROM `case_note` as c
JOIN (operator as op) on (c.operator_id = op.operator_id)
WHERE c.case_id = '$case_id'
ORDER BY c.datetime DESC";
$rs = $db->GetAll($sql);
print "<h3>" . T_("Case notes")."</h3>";
if (empty($rs))
print "<p>" . T_("No notes") . "</p>";
else
xhtml_table($rs,array("time","firstName","note","link"),array(T_("Date/Time"),T_("Operator"),T_("Note"),T_("Delete")));
//add a note
?>
<form method="get" action="?">
<p>
<input type="hidden" name="case_id" value="<?php echo $case_id;?>"/><input type="text" class="textclass" name="note" id="note"/><input class="submitclass" type="submit" name="submit" value="<?php echo T_("Add note"); ?>"/>
</p>
</form>
<?php
//Modify the case in Limesurvey
$sid = get_lime_sid($case_id);
$id = get_lime_id($case_id);
if ($id)
print "<h3><a href='" . LIME_URL . "admin/admin.php?action=dataentry&amp;sid=$sid&amp;subaction=edit&amp;id=$id'>" . T_("Modify responses for this case") . "</a></h3>";
else
print "<h3>" . T_("Case not yet started in Limesurvey") . "</h3>";
//set an outcome
print "<h3>" . T_("Set a case outcome") . "</h3>";
?>
<form method="get" action="?">
<?php
$sql = "SELECT outcome_id as value,description, CASE WHEN outcome_id = '$current_outcome_id' THEN 'selected=\'selected\'' ELSE '' END AS selected
FROM outcome";
$rs2 = $db->GetAll($sql);
translate_array($rs2,array("description"));
display_chooser($rs2, "outcome_id", "outcome_id",true,false,false);
?>
<p><input type="hidden" name="case_id" value="<?php echo $case_id;?>"/><input class="submitclass" type="submit" name="submit" value="<?php echo T_("Set outcome"); ?>"/></p>
</form>
<?php
//view availability
if (is_using_availability($case_id))
{
//List all availability group items and whether selected or not (all selected by default unless >= 1 availability group is in use for this case
$sql = "SELECT qa.availability_group_id,ag.description,ca.availability_group_id as selected_group_id
FROM `case` as c
JOIN questionnaire_availability AS qa ON (qa.questionnaire_id = c.questionnaire_id)
JOIN availability_group AS ag ON (ag.availability_group_id = qa.availability_group_id)
LEFT JOIN case_availability AS ca ON (ca.availability_group_id = qa.availability_group_id and ca.case_id = c.case_id)
WHERE c.case_id = '$case_id'";
$rs = $db->GetAll($sql);
//Display all availability groups as checkboxes
print "<p>" . T_("Select groups to limit availability (Selecting none means always available)") . "</p>";
print "<form action='?' method='get'>";
foreach ($rs as $r)
{
$checked = "";
//if ($allselected || $r['availability_group_id'] == $r['selected_group_id'])
if ($r['availability_group_id'] == $r['selected_group_id'])
$checked = "checked='checked'";
print " <div><input type='checkbox' name='ag{$r['availability_group_id']}' id='ag{$r['availability_group_id']}'
value='{$r['availability_group_id']}' $checked />
<label for='ag{$r['availability_group_id']}'>{$r['description']}</label></div>";
}
?>
<p><input type="hidden" name="case_id" value="<?php echo $case_id;?>"/><input class="submitclass" type="submit" name="submitag" value="<?php echo T_("Update case availability"); ?>"/></p>
</form>
<?php
}
else
{
print "<p>" . T_("Availability groups not defined for this questionnaire") . "</p>";
}
//assign this to an operator for their next case
print "<h3>" . T_("Assign this case to operator (will appear as next case for them)") . "</h3>";
?>
<form method="get" action="?">
<?php
$sql = "SELECT operator_id as value,CONCAT(firstName,' ', lastName) as description, CASE WHEN next_case_id = '$case_id' THEN 'selected=\'selected\'' ELSE '' END AS selected
FROM operator
WHERE enabled = 1";
$rs3 = $db->GetAll($sql);
display_chooser($rs3, "operator_id", "operator_id",true,false,false);
?>
<p><input type="hidden" name="case_id" value="<?php echo $case_id;?>"/><input class="submitclass" type="submit" name="submit" value="<?php echo T_("Assign this case to operator"); ?>"/></p>
</form>
<?php
//deidentify record
print "<h3>" . T_("Deidentify") . "</h3>";
print "<p>" . T_("Remove all sample details and contact numbers from this case") . "</p>";
?>
<form method="get" action="?">
<p>
<input type="hidden" name="case_id" value="<?php echo $case_id;?>"/>
<input class="submitclass" type="submit" name="deidentify" id="deidentify" value="<?php echo T_("Deidentify");?>"/>
</p>
</form>
<?php
}
else
{
print "<h2>" . T_("Case does not exist") . "</h2>";
}
}
xhtml_foot();
?>