mirror of
https://github.com/ACSPRI/queXS
synced 2024-04-02 12:12:16 +00:00
242 lines
8.0 KiB
PHP
242 lines
8.0 KiB
PHP
<?php
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/**
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* Display error message when no current call available
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*
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*
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* This file is part of queXS
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*
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* queXS is free software; you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation; either version 2 of the License, or
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* (at your option) any later version.
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*
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* queXS is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with queXS; if not, write to the Free Software
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* Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA
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*
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*
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* @author Adam Zammit <adam.zammit@acspri.org.au>
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* @copyright ACSPRI 2010
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* @package queXS
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* @subpackage user
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* @link http://www.acspri.org.au/ queXS was writen for ACSPRI - Australian Consortium for Social and Political Research Inc.
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* @license http://opensource.org/licenses/gpl-2.0.php The GNU General Public License (GPL) Version 2
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*
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*/
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/**
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* Configuration file
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*/
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include ("config.inc.php");
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/**
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* XHTML functions
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*/
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include ("functions/functions.xhtml.php");
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/**
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* Authentication
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*/
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require ("auth-interviewer.php");
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/**
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* Language functions
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*/
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include ("lang.inc.php");
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if (isset($_GET['contact_phone']))
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{
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include_once ("functions/functions.operator.php");
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include_once ("functions/functions.input.php");
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$operator_id = get_operator_id();
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$contact_phone_id = bigintval($_GET['contact_phone']);
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$call_attempt_id = get_call_attempt($operator_id,false);
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$respondent_id = get_respondent_id($call_attempt_id);
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$call_id = get_call($operator_id,$respondent_id,$contact_phone_id,true);
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if ($call_id)
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{
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if (is_voip_enabled($operator_id))
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{
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include("functions/functions.voip.php");
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$v = new voip();
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$v->connect(VOIP_SERVER);
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$v->dial(get_extension($operator_id),get_call_number($call_id));
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}
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header('Location: '.get_respondentselection_url($operator_id,false));
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die();
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}
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}
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$js = array();
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if (AUTO_LOGOUT_MINUTES !== false)
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$js = array("include/jquery/jquery-1.4.2.min.js","js/childnap.js");
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$jsw = "js/window.js";
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if (browser_ie()) $jsw = "js/window_ie6.js";
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$js[] = $jsw;
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xhtml_head(T_("No call available"),true,array("css/table.css"),$js);
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?>
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<h1><?php echo T_("Please click on:") . " " . T_("Call/Hangup") . " " .T_("to display call script"); ?></h1>
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<?php
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//auto dial, if set should check for numbers to call. If one or more, set a timer for calling the first available number
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//if none - timer should end the case
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//
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//if the user clicks on call / hangup the timer should stop
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if (AUTO_DIAL_SECONDS !== false)
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{
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include_once ("functions/functions.operator.php");
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$operator_id = get_operator_id();
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$call_attempt_id = get_call_attempt($operator_id,false);
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$case_id = get_case_id($operator_id);
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$contact_phone_id = false;
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//first check we aren't already on a call
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if (is_on_call($operator_id) == false)
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{
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//check if voip is enabled and available
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if (is_voip_enabled($operator_id))
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{
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if (get_extension_status($operator_id))
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{
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//if we are on an appointment, we will just call the specified number for the appointment
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$appointment_id = is_on_appointment($call_attempt_id);
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if ($appointment_id)
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{
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$sql = "SELECT c.contact_phone_id
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FROM contact_phone as c, appointment as a
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WHERE a.appointment_id = '$appointment_id'
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AND a.contact_phone_id = c.contact_phone_id";
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$contact_phone_id = $db->GetOne($sql);
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}
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else
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{
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//determine whether we should make any more calls based on the last call outcome
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$sql = "SELECT o.tryanother, o.require_note
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FROM `call` as c, `outcome` as o
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WHERE c.call_attempt_id = '$call_attempt_id'
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AND c.outcome_id = o.outcome_id
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ORDER BY call_id DESC
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LIMIT 1";
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$rs = $db->GetRow($sql);
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if ((empty($rs) || $rs['tryanother'] == 1)) //dial another number only when available and not ending
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{
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$rn = 0;
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if (!empty($rs) && $rs['require_note'] == 1) $rn = 1;
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//an exclusion left join
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$sql = "SELECT c. *
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FROM contact_phone AS c
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LEFT JOIN (
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SELECT contact_phone.contact_phone_id
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FROM contact_phone
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LEFT JOIN `call` ON ( call.contact_phone_id = contact_phone.contact_phone_id )
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LEFT JOIN outcome ON ( call.outcome_id = outcome.outcome_id )
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WHERE contact_phone.case_id = '$case_id'
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AND outcome.tryagain =0
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) AS l ON l.contact_phone_id = c.contact_phone_id
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LEFT JOIN
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(
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SELECT contact_phone_id
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FROM `call`
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WHERE call_attempt_id = '$call_attempt_id'
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AND outcome_id != 18
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) as ca on ca.contact_phone_id = c.contact_phone_id
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WHERE c.case_id = '$case_id'
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AND l.contact_phone_id IS NULL
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AND ca.contact_phone_id IS NULL"; //only select numbers that should be tried again and have not been tried in this attempt which are not the accidental hang up outcome
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//could be updated to take in to account the time delay and outcome
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$rs = $db->GetAll($sql);
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if (!empty($rs))
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{
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$contact_phone_id = $rs[0]['contact_phone_id'];
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}
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}
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}
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$jsfunctocall = "";
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$texttodisplay = "";
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$endtexttodisplay = "";
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if ($contact_phone_id !== false)
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{
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//got a number to dial so initiate the countdown to begin dialing
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$texttodisplay = TQ_("Will dial in");
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$endtexttodisplay = TQ_("Dialling now");
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$jsfunctocall = "document.location.href = 'nocallavailable.php?contact_phone=" . $contact_phone_id . "';";
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}
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else
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{
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//no more numbers to dial so initiate the countdown to end the case
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$texttodisplay = TQ_("Will end case in");
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$endtexttodisplay = TQ_("Ending case now");
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$jsfunctocall = "openParent('endcase=endcase');";
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}
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print "<div id='timer'></div>";
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print " <script type='text/javascript'>
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var count=" . AUTO_DIAL_SECONDS . ";
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var counter=setInterval(timer, 1000);
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function timer()
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{
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count=count-1;
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if (count <= 0)
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{
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clearInterval(counter);
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document.getElementById('timer').innerHTML='". $endtexttodisplay ."';
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" . $jsfunctocall . "
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return;
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}
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document.getElementById('timer').innerHTML='". $texttodisplay ." ' + count + ' " . TQ_("seconds") . "';
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}
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window.onload = function()
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{
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timer();
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}
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</script>";
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}
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else
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{
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//voip extension not active
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print "<div>" . T_("Your VoIP extension is not active. Please activate VoIP by clicking once on the red button that says 'VoIP Off'") . "</div>";
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}
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}
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else
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{
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//voip isn't enabled so can't auto dial
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print "<div>" . T_("Auto dialling unavailable as VoIP is not enabled") . "</div>";
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}
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}
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else
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{
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//on a call so can't proceed
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print "<div>" . T_("Auto dialling unavailable as you are already on a call") . "</div>";
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}
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}
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xhtml_foot();
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?>
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