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CATI_Tool/functions/functions.voip.php

639 lines
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PHP

<?php
/**
* Functions to interact with Asterisk
* Some examples taken from {@link http://www.voip-info.org/wiki/index.php?page=Asterisk+manager+Example%3A+PHP voip-info.org}
*
*
* This file is part of queXS
*
* queXS is free software; you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation; either version 2 of the License, or
* (at your option) any later version.
*
* queXS is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with queXS; if not, write to the Free Software
* Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA
*
*
* @author Adam Zammit <adam.zammit@deakin.edu.au>
* @copyright Deakin University 2007,2008
* @package queXS
* @subpackage functions
* @link http://www.deakin.edu.au/dcarf/ queXS was writen for DCARF - Deakin Computer Assisted Research Facility
* @license http://opensource.org/licenses/gpl-2.0.php The GNU General Public License (GPL) Version 2
*
*/
/**
* Configuration file
*/
include_once(dirname(__FILE__).'/../config.inc.php');
/**
* Class to interact with Asterisk
*
* @package queXS
*/
class voip {
/**
* Socket connection to Asterisk server
*/
var $socket;
/**
* Close the socket gracefully on destruct
*/
function __destruct() {
//close the socket
if ($this->socket !== false)
{
fclose($this->socket);
$this->socket = false;
}
}
/**
* Return a list of IAX extensions
* as an associative array
*
* @return array Key is extension, value is status
*
*/
function getIAXStatus()
{
$ret = $this->query("Action: IAXPeerList\r\n\r\n","PeerlistComplete");
$c = preg_split("/\r\n\r\n/i",$ret);
$chans = array();
foreach ($c as $s)
{
if(preg_match("{Event: PeerEntry.*ObjectName: ([0-9a-zA-Z-]+).*Status: ([/0-9a-zA-Z-]+)}is",$s,$regs))
{
//print T_("Channel: SIP/") . $regs[1] . " BridgedChannel " . $regs[2] . "\n";
$chan = substr($regs[1],0,4);
$chans[$chan] = $regs[2];
}
}
return $chans;
}
/**
* Return a list of active extensions and their corresponding
* channels as an associative array
*
* @return array Key is extension, value is Asterisk channel
*
*/
function getChannels()
{
$ret = $this->query("Action: Status\r\n\r\n","StatusComplete");
$c = preg_split("/\r\n\r\n/i",$ret);
$chans = array();
foreach ($c as $s)
{
if(preg_match("{Event: Status.*Channel: ((SIP/|IAX2/)[0-9a-zA-Z-]+).*BridgedChannel: ((SIP/|IAX2/)[/0-9a-zA-Z-]+)}is",$s,$regs))
{
//print T_("Channel: SIP/") . $regs[1] . " BridgedChannel " . $regs[2] . "\n";
$ccs = explode('-',$regs[1]);
$chan = $ccs[0];
$chans[$chan] = array($regs[1],$regs[3]);
}
else if(preg_match("{Event: Status.*Channel: ((SIP/|IAX2/)[0-9a-zA-Z-]+)}is",$s,$regs))
{
//print T_("Channel: ") . $regs[1] . "\n";
$ccs = explode('-', $regs[1]);
$chan = $ccs[0];
$chans[$chan] = array($regs[1],false);
}
}
return $chans;
}
/**
* Return the channel (if active) given the extension
* Return false if no channel found
*
* @param string $ext Extension as in Asterisk
* @return string|bool The Asterisk channel or false if no channel exists
*
*/
function getChannel($ext,$link = false)
{
$v = $this->getChannels();
if (isset($v[$ext]))
{
if ($link)
return $v[$ext][1];
else
return $v[$ext][0];
}
else
return false;
}
/**
* Add another party to an active call (eg add in the supervisor)
*
* @param int $ext The extension of the current call
* @param int $number The phone number to add to the call
* @todo CHECK IF THE MEETING ROOM IS EMPTY before adding use meetme list
*
*/
function addParty($ext,$number)
{
if($ext)
{
$channel = $this->getChannel($ext);
$link = $this->getChannel($ext,true);
//check if the meeting room is empty
//if so:
// 1. call the supervisor to the room
$q = "Action: Originate\r\nChannel: Local/$number@from-internal\r\nPriority: 1\r\nContext: default\r\nApplication: MeetMe\r\nData: " . MEET_ME_ROOM . ",d\r\n\r\n";
$r = $this->query($q,"Meetme");
// 2. transfer the current call to the room
$r = $this->query("Action: Redirect\r\nChannel: $channel\r\nExten: " . MEET_ME_ROOM . "\r\nPriority: 1\r\n\r\n","Response");
$r = $this->query("Action: Redirect\r\nChannel: $link\r\nExten: " . MEET_ME_ROOM . "\r\nContext: from-internal-xfer\r\nPriority: 1\r\n\r\n","Response");
}
}
/**
* Dial call from the call database
*
* @param string $ext The extension to originate the call from
* @param string $number The number to dial
*
*/
function dial($ext,$number)
{
$r = $this->query("Action: Originate\r\nChannel: $ext\r\nExten: $number\r\nContext: " . ORIGINATE_CONTEXT . "\r\nPriority: 1\r\nCallerid: $ext\r\n\r\n","Response");
}
/**
* Hang up the current call by the extension
*
* @param int $ext The extension to hang up for
*
*/
function hangup($ext)
{
if($ext)
{
$channel = $this->getChannel($ext);
$r = $this->query("Action: Hangup\r\nChannel: $channel\r\n\r\n","Response");
}
}
/**
* Begin recording the call to a file
*
* @param string $ext The Asterisk extension
* @param bool|string $filename False for an auto generated file name else specify file name
* @todo Handle multiple recordings
*
*/
function beginRecord($ext,$filename = false)
{
if($ext)
{
$channel = $this->getChannel($ext);
$r = $this->query("Action: Monitor\r\nChannel: $channel\r\nFile: $filename\r\nFormat: gsm\r\nMix: 1\r\n\r\n","Response");
}
}
/**
* End the recording on this extension
*
* @param string $ext The Asterisk extension
* @todo Handle multiple recordings
* @see beginRecord()
*
*/
function endRecord($ext)
{
if($ext)
{
$channel = $this->getChannel($ext);
$r = $this->query("Action: StopMonitor\r\nChannel: $channel\r\n\r\n","Response");
}
}
/**
* Return the status of an extension
*
* @param int $ext The extension
* @return bool|int false if not available, 1 for available, 2 for available and on a call
*
*/
function getExtensionStatus($ext)
{
if($ext)
{
$type = "SIP";
$exts = explode('/', $ext, 2);
if (isset($exts[0]))
$type = $exts[0];
if (isset($exts[1]))
$ext = $exts[1];
if ($type == "SIP")
{
$ret = $this->query("Action: ExtensionState\r\nContext: from-internal\r\nExten: $ext\r\nActionID: \r\n\r\n","Status:");
if(preg_match("{Status: ([0-9]+)}is",$ret,$regs))
{
if (isset($regs[1]))
{
// 0 appears to be online, 1 online and on a call
if ($regs[1] == 0)
return 1;
else if ($regs[1] == 1 || $regs[1] == 8)
return 2;
}
}
}
else if ($type == "IAX2")
{
$exts = $this->getIAXStatus();
if (isset($exts[$ext]))
{
$status = $exts[$ext];
if ($status == "OK")
return 1;
}
}
}
return false;
}
/**
* Return whether we are connected to the Asterisk server or not
*
* @return True if connected else false
*
*/
function isConnected()
{
if ($this->socket)
return true;
else
return false;
}
/**
* Connect to the Asterisk server
*
* @param string $ip The IP Address
* @param string $user Username for Asterisk manager
* @param string $pass Password for Asterisk manager
* @param bool $events If events should be enabled or not (default false)
*
* @return bool True if connected successfully, else false
*/
function connect($ip=VOIP_SERVER,$user=VOIP_ADMIN_USER,$pass=VOIP_ADMIN_PASS,$events = false)
{
$this->socket = fsockopen($ip,VOIP_PORT,$errno,$errstr,1);
if (!$this->socket)
{
//print "$errno: $errstr";
//exit();
return false;
}
// stream_set_timeout($this->socket, 1);
$q = "Action: Login\r\nUsername: $user\r\nSecret: $pass\r\nEvents: ";
if ($events)
$q .= "on";
else
$q .= "off";
$q .= "\r\n\r\n";
$r = $this->query($q,"accepted");
if (strpos($r,"Response: Success"))
{
return true;
}
else
{
fclose($this->socket);
return false;
}
}
/**
* Query the Asterisk server and wait for a response or timeout
*
* @param string $query The string to send to the Asterisk manager, see {@link http://www.voip-info.org/wiki/view/Asterisk+manager+API API} for details
* @param string $waitfor A string within the return string to wait for before returning
* @return string The response string from Asterisk
*
*/
function query($query,$waitfor=false)
{
$wrets = "";
if ($this->socket === false)
return false;
fputs($this->socket, $query);
$c = 1;
do
{
$line = fgets($this->socket, 4096);
$wrets .= $line;
$info = stream_get_meta_data($this->socket);
} while ($line != "\n" && !$info['timed_out'] && (strpos($line,$waitfor) === false));
return $wrets;
}
}
/**
* Class used to watch Asterisk events and effect changes to queXS database
*
* @package queXS
* @todo automatically code a call if we know it is busy
*/
class voipWatch extends voip {
var $keepWatching = true;
function dbReconnect()
{
global $db;
if (!$db->IsConnected())
{
//keep reconnecting to the db so it doesn't time out
$db = newADOConnection(DB_TYPE);
$db->Connect(DB_HOST, DB_USER, DB_PASS, DB_NAME);
$db->SetFetchMode(ADODB_FETCH_ASSOC);
}
}
/**
* Get the call_id based on the extension
*
* @param int $ext the extension
* @return int The call_id
*/
function getCallId($ext)
{
global $db;
$sql = "SELECT l.call_id, c.case_id
FROM `extension` AS e
JOIN (`case` AS c, `call_attempt` AS ca, `call` AS l) ON
( c.current_operator_id = e.current_operator_id
AND c.case_id = ca.case_id
AND ca.operator_id = e.current_operator_id
AND ca.end IS NULL
AND l.call_attempt_id = ca.call_attempt_id
AND l.outcome_id =0 )
WHERE e.extension = '$ext'";
$rs = $db->GetRow($sql);
$call_id =0;
$case_id =0;
if (!empty($rs))
{
$call_id =$rs['call_id'];
$case_id =$rs['case_id'];
}
return array($call_id,$case_id);
}
function setExtensionStatus($ext, $online = true, $msg = false)
{
global $db;
$s = $online ? 1 : 0;
if ($msg) print(T_("Extension") . " $ext " . ($online ? T_("online") : T_("offline")) . "\n");
$sql = "UPDATE `extension`
SET status = '$s'
WHERE extension = '$ext'";
$db->Execute($sql);
}
function setState($call_id,$state,$checkOutcome = false)
{
global $db;
$sql = "UPDATE `call`
SET state = '$state'
WHERE call_id = '$call_id'";
if ($checkOutcome) $sql .= " AND outcome_id = 0";
$db->Execute($sql);
}
/**
* Update the extension status for all extensions
*/
function updateAllExtensionStatus()
{
global $db;
$sql = "SELECT e.extension
FROM `extension` as e";
$rs = $db->GetAll($sql);
foreach($rs as $r)
{
$e = $r['extension'];
$s = $this->getExtensionStatus($e);
if ($s == false)
$this->setExtensionStatus($e,false,true);
else
$this->setExtensionStatus($e,true,true);
}
}
/**
* Watch for Asterisk events and make changes to the queXS databse if
* appropriate
*
*
*/
function watch($process_id = false)
{
/**
* Process file
*/
if ($process_id) include_once(dirname(__FILE__).'/../functions/functions.process.php');
$line = "";
if ($this->socket === false)
return false;
//Set initial extension status
$this->updateAllExtensionStatus();
$in = true;
$time = time();
//Watch for events
do
{
if (!$this->isConnected() || $this->socket === false || $in === FALSE){
fclose($this->socket);
print(T_("Disconnected") . "\n");
$this->connect(VOIP_SERVER,VOIP_ADMIN_USER,VOIP_ADMIN_PASS,true);
if ($this->isConnected()) print (T_("Reconnected") . "\n");
}
$in = fgets($this->socket, 4096);
//print "IN: $in\n";
/**
* When we have reached the end of a message, process it
*
*/
if ($in == "\r\n")
{
//print "PROCESS: ";
/**
* The call is ringing
*/
if (preg_match("{Event: DialBegin.*Channel: ((SIP/|IAX2/)[0-9]+)}is",$line,$regs))
{
list($call_id,$case_id) = $this->getCallId($regs[1]);
if ($call_id != 0)
{
print T_("Ringing") . T_(" Extension ") . $regs[1] . " " . T_("Case id") . ": <a href=\"supervisor.php?case_id=$case_id\">$case_id</a>\n";
$this->setState($call_id,2);
}
}
/**
* The call has been answered
*/
else if (preg_match("{Event: Bridge.*Channel1: ((SIP/|IAX2/)[0-9]+)}is",$line,$regs))
{
list($call_id,$case_id) = $this->getCallId($regs[1]);
if ($call_id != 0)
{
print T_("Answered") . T_(" Extension ") . $regs[1] . " " . T_("Case id") . ": <a href=\"supervisor.php?case_id=$case_id\">$case_id</a>\n";
$this->setState($call_id,3);
}
}
/**
* The call has been hung up
*/
else if (preg_match("{Event: Hangup.*Channel: ((SIP/|IAX2/)[0-9]+).*Cause: ([0-9]+)}is",$line,$regs))
{
list($call_id,$case_id) = $this->getCallId($regs[1]);
// print_r($regs);
if ($call_id != 0)
{
if ($regs[3] == 16) { //Cause 16 - was ringing so this is an auto no-answer hangup
print T_("No Answer - Auto Hangup") . T_(" Extension ") . $regs[1] . " " . T_("Case id") . ": <a href=\"supervisor.php?case_id=$case_id\">$case_id</a>\n";
$this->setState($call_id,6,true);
} else if ($regs[3] == 19) { //Cause 19 - Disconnected
print T_("Disconnected - Auto Hangup") . T_(" Extension ") . $regs[1] . " " . T_("Case id") . ": <a href=\"supervisor.php?case_id=$case_id\">$case_id</a>\n";
$this->setState($call_id,7,true);
} else {
print T_("Hangup") . T_(" Extension ") . $regs[1] . " " . T_("Case id") . ": <a href=\"supervisor.php?case_id=$case_id\">$case_id</a>\n";
$this->setState($call_id,4,true);
}
}
}
/**
* The status of an extension has changed to unregistered
*/
else if (preg_match("{Event: PeerStatus.*Peer: ((SIP/|IAX2/)[0-9]+).*PeerStatus: Unregistered}is",$line,$regs))
{
print T_("Unregistered") . T_(" Extension ") . $regs[1] . "\n";
$this->setExtensionStatus($regs[1],false);
}
/**
* The status of an extension has changed to registered
*/
else if (preg_match("{Event: PeerStatus.*Peer: ((SIP/|IAX2/)[0-9]+).*PeerStatus: Registered}is",$line,$regs))
{
print T_("Registered") . T_(" Extension ") . $regs[1] . "\n";
$this->setExtensionStatus($regs[1],true);
}
//print $line . "\n\n";
$line = "";
}
else if ($in !== FALSE)
{
/**
* Append the lines to the message if we are not yet at the end of one
*/
$line .= $in;
}
@flush();
if ($process_id && ((time() - $time) > 10))
{
$this->dbReconnect();
$this->keepWatching = !is_process_killed($process_id);
$time = time();
}
} while ($this->keepWatching);
}
}
?>