mirror of
https://github.com/ACSPRI/queXS
synced 2024-04-02 12:12:16 +00:00
446 lines
12 KiB
PHP
446 lines
12 KiB
PHP
<?
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/**
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* Functions that display data about the project
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*
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*
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* This file is part of queXS
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*
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* queXS is free software; you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation; either version 2 of the License, or
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* (at your option) any later version.
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*
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* queXS is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with queXS; if not, write to the Free Software
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* Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA
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*
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*
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* @author Adam Zammit <adam.zammit@deakin.edu.au>
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* @copyright Deakin University 2007,2008
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* @package queXS
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* @subpackage functions
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* @link http://www.deakin.edu.au/dcarf/ queXS was writen for DCARF - Deakin Computer Assisted Research Facility
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* @license http://opensource.org/licenses/gpl-2.0.php The GNU General Public License (GPL) Version 2
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*
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*/
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/**
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* Configuration file
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*/
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include_once(dirname(__FILE__).'/../config.inc.php');
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/**
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* Database file
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*/
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include_once(dirname(__FILE__).'/../db.inc.php');
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/**
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* Get completions per hour by shift with interviewer id and first name
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*
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* @param int $qid The questionnaire ID
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* @param int $sid The shift ID
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* @return array An array containing operator_id,firstName,CPH
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*/
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function get_CPH_by_shift($qid,$sid)
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{
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global $db;
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$sql = "SELECT o.firstName,o.operator_id,c.completions,ca.time, c.completions/ca.time as CPH
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FROM operator as o
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JOIN ( SELECT count(*) as completions,a.operator_id
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FROM `call` as a, `case` as b, `shift` as s
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WHERE a.outcome_id = '10'
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AND a.case_id = b.case_id
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AND b.questionnaire_id = '$qid'
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AND s.shift_id = '$sid'
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AND s.`start` <= a.`start`
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AND s.`end` >= a.`start`
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GROUP BY a.operator_id) as c on (c.operator_id = o.operator_id)
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JOIN ( SELECT SUM( TIMESTAMPDIFF(SECOND , a.start, IFNULL(a.end,CONVERT_TZ(NOW(),'System','UTC')))) /3600 as time, a.operator_id
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FROM `call_attempt` as a, `case` as b, `shift` as s
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WHERE a.case_id = b.case_id
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AND b.questionnaire_id = '$qid'
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AND s.shift_id = '$sid'
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AND s.`start` <= a.`start`
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AND s.`end` >= a.`start`
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GROUP BY operator_id) as ca on (ca.operator_id = o.operator_id)
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ORDER BY cph DESC";
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return $db->GetAll($sql);
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}
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/**
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* Get completions per hour by questionnaire with interviewer id and first name
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*
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* @param int $qid The questionnaire ID
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* @return array An array containing operator_id,firstName,CPH
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*/
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function get_CPH_by_questionnaire($qid)
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{
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global $db;
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$sql = "SELECT o.firstName,o.operator_id,c.completions,ca.time, c.completions/ca.time as CPH
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FROM operator as o
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JOIN ( SELECT count(*) as completions,a.operator_id
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FROM `call` as a, `case` as b
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WHERE a.outcome_id = '10'
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AND a.case_id = b.case_id
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AND b.questionnaire_id = '$qid'
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GROUP BY a.operator_id) as c on (c.operator_id = o.operator_id)
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JOIN ( SELECT SUM( TIMESTAMPDIFF(SECOND , a.start, IFNULL(a.end,CONVERT_TZ(NOW(),'System','UTC')))) /3600 as time, a.operator_id
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FROM `call_attempt` as a, `case` as b
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WHERE a.case_id = b.case_id
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AND b.questionnaire_id = '$qid'
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GROUP BY operator_id) as ca on (ca.operator_id = o.operator_id)
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ORDER BY cph DESC";
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return $db->GetAll($sql);
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}
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/**
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* Get completions per hour overall with interviewer id and first name
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*
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* @param int $qid The questionnaire ID
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* @return array An array containing operator_id,firstName,CPH
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*/
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function get_CPH()
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{
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global $db;
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$sql = "SELECT o.firstName,o.operator_id,c.completions,ca.time, c.completions/ca.time as CPH
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FROM operator as o
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JOIN ( SELECT count(*) as completions,operator_id
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FROM `call`
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WHERE outcome_id = '10'
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GROUP BY operator_id) as c on (c.operator_id = o.operator_id)
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JOIN ( SELECT SUM( TIMESTAMPDIFF(SECOND , start, IFNULL(end,CONVERT_TZ(NOW(),'System','UTC')))) /3600 as time, operator_id
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FROM `call_attempt`
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GROUP BY operator_id) as ca on (ca.operator_id = o.operator_id)
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ORDER BY cph DESC";
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return $db->GetAll($sql);
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}
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/**
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* Get effectiveness by questionnaire with interviewer id and first name
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*
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* @param int $qid The questionnaire ID
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* @return array An array containing operator_id,firstName,effectiveness
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*/
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function get_effectiveness_by_questionnaire($questionnaire_id)
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{
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global $db;
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$sql = "SELECT o.operator_id, o.firstName, (calltime.totaltime / callattempttime.totaltime) AS effectiveness
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FROM operator AS o
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JOIN (
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SELECT SUM( TIMESTAMPDIFF(
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SECOND , c.start, IFNULL( c.end, CONVERT_TZ( NOW( ) , 'System', 'UTC' ) ) ) ) AS totaltime, operator_id
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FROM `call` AS c, `case` as b
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WHERE c.case_id = b.case_id
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AND b.questionnaire_id = '$questionnaire_id'
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GROUP BY operator_id
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) AS calltime ON ( calltime.operator_id = o.operator_id )
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JOIN (
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SELECT SUM( TIMESTAMPDIFF(
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SECOND , c.start, IFNULL( c.end, CONVERT_TZ( NOW( ) , 'System', 'UTC' ) ) ) ) AS totaltime, operator_id
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FROM `call_attempt` AS c, `case` as b
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WHERE c.case_id = b.case_id
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AND b.questionnaire_id = '$questionnaire_id'
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GROUP BY operator_id
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) AS callattempttime ON ( callattempttime.operator_id = o.operator_id )
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ORDER BY effectiveness DESC";
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return $db->GetAll($sql);
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}
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/**
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* Get effectiveness overall with interviewer id and first name
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*
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* @return array An array containing operator_id,firstName,effectiveness
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*/
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function get_effectiveness()
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{
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global $db;
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$sql = "SELECT o.operator_id, o.firstName, (calltime.totaltime / callattempttime.totaltime) AS effectiveness
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FROM operator AS o
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JOIN (
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SELECT SUM( TIMESTAMPDIFF(
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SECOND , c.start, IFNULL( c.end, CONVERT_TZ( NOW( ) , 'System', 'UTC' ) ) ) ) AS totaltime, operator_id
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FROM `call` AS c
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GROUP BY operator_id
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) AS calltime ON ( calltime.operator_id = o.operator_id )
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JOIN (
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SELECT SUM( TIMESTAMPDIFF(
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SECOND , c.start, IFNULL( c.end, CONVERT_TZ( NOW( ) , 'System', 'UTC' ) ) ) ) AS totaltime, operator_id
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FROM `call_attempt` AS c
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GROUP BY operator_id
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) AS callattempttime ON ( callattempttime.operator_id = o.operator_id )
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ORDER BY effectiveness DESC";
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return $db->GetAll($sql);
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}
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/**
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* Get the average time on a call with an outcome
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* in seconds by questionnaire
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*
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* @param int $outcome_id The outcome id
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* @param int $questionnaire_id The questionnaire id
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* @return int Seconds average of calls with this outcome
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*/
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function get_average_time_questionnaire($outcome_id,$questionnaire_id)
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{
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global $db;
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$sql = "SELECT AVG(TIMESTAMPDIFF(SECOND,c.start,c.end)) as average
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FROM `call` as c, `case` as q
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WHERE c.outcome_id = '$outcome_id'
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AND q.case_id = c.case_id
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AND q.questionnaire_id = '$questionnaire_id'";
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$rs = $db->GetRow($sql);
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if (!empty($rs))
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return $rs['average'];
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else
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return 0;
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}
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/**
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* Get the average time on a call with an outcome
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* in seconds
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*
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* @param int $outcome_id The outcome id
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* @return int Seconds average of calls with this outcome
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*/
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function get_average_time($outcome_id)
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{
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global $db;
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$sql = "SELECT AVG(TIMESTAMPDIFF(SECOND,c.start,c.end)) as average
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FROM `call` as c
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WHERE c.outcome_id = '$outcome_id'";
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$rs = $db->GetRow($sql);
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if (!empty($rs))
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return $rs['average'];
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else
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return 0;
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}
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/**
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* If not on a shift, display a message
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*/
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function display_none()
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{
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print "<h1>" . T_("No shift") . "</h1>";
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}
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/**
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* Display the total number of completions for this project
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*
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* @param int $qid The questionnaire id
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*
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*/
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function display_total_completions($qid)
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{
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global $db;
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$sql = "SELECT count(case_id) as c
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FROM `case`
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WHERE current_outcome_id = 10
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AND questionnaire_id = '$qid'";
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$rs = $db->GetRow($sql);
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$c = 0;
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if (!empty($rs)) $c = $rs['c'];
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print "<h3>" . T_("Total completions") . "</h3><h2>$c</h2>";
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}
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/**
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* Display the total number of completions for this shift
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*
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* @param int $qid The questionnaire id
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* @param int $sid The shift id
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*
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*/
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function display_completions_this_shift($qid,$sid)
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{
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global $db;
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$sql = "SELECT count(ca.call_id) as c
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FROM `call` as ca, `case` as cs, `shift` as s
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WHERE ca.outcome_id = 10
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AND ca.case_id = cs.case_id
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AND cs.questionnaire_id = '$qid'
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AND s.questionnaire_id = '$qid'
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AND s.shift_id = '$sid'
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AND ca.start >= s.start
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AND ca.start <= s.end";
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$rs = $db->GetRow($sql);
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$c = 0;
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if (!empty($rs)) $c = $rs['c'];
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print "<h3>" . T_("Completions this shift") . "</h3><h2>$c</h2>";
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}
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/**
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* Display the total number of completions for the last shift
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*
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* @param int $qid The questionnaire id
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* @param int $sid The current shift id
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*
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*/
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function display_completions_last_shift($qid,$sid)
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{
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global $db;
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$sql = "SELECT shift_id
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FROM shift
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WHERE questionnaire_id = '$qid'
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AND shift_id < '$sid'
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ORDER BY shift_id DESC
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LIMIT 1";
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$ps = $db->GetRow($sql);
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if (empty($ps))
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print "<h3>" . T_("No previous shift") . "</h3>";
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else
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{
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$psid = $ps['shift_id'];
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$sql = "SELECT count(ca.call_id) as c
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FROM `call` as ca, `case` as cs, `shift` as s
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WHERE ca.outcome_id = 10
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AND ca.case_id = cs.case_id
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AND cs.questionnaire_id = '$qid'
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AND s.questionnaire_id = '$qid'
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AND s.shift_id = '$psid'
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AND ca.start >= s.start
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AND ca.start <= s.end";
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$rs = $db->GetRow($sql);
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$c = 0;
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if (!empty($rs)) $c = $rs['c'];
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print "<h3>" . T_("Completions on the previous shift") . "</h3><h2>$c</h2>";
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}
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}
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/**
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* Display the total number of completions for the last shift
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* at the same number of seconds in to the last shift
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*
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* @param int $qid The questionnaire id
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* @param int $sid The current shift id
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*
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*/
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function display_completions_same_time_last_shift($qid,$sid)
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{
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global $db;
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$sql = "SELECT shift_id
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FROM shift
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WHERE questionnaire_id = '$qid'
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AND shift_id < '$sid'
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ORDER BY shift_id DESC
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LIMIT 1";
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$ps = $db->GetRow($sql);
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if (empty($ps))
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print "<h3>" . T_("No previous shift") . "</h3>";
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else
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{
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$psid = $ps['shift_id'];
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$sql = "SELECT count(ca.call_id) as c
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FROM `call` as ca, `case` as cs, `shift` as s
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JOIN `shift` as s2 on (s2.shift_id = '$sid')
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WHERE ca.outcome_id = 10
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AND ca.case_id = cs.case_id
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AND cs.questionnaire_id = '$qid'
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AND s.questionnaire_id = '$qid'
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AND s.shift_id = '$psid'
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AND ca.start >= s.start
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AND ca.start <= DATE_SUB(s.end, INTERVAL TIMESTAMPDIFF(SECOND , CONVERT_TZ(NOW(),'System','UTC'), s2.end) SECOND)";
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$rs = $db->GetRow($sql);
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$c = 0;
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if (!empty($rs)) $c = $rs['c'];
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print "<h3>" . T_("Completions this time on the previous shift") . "</h3><h2>$c</h2>";
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}
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}
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/**
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* Display the interviewer with the top CPH for this shift
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*
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* @param int $qid The questionnaire id
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* @param int $sid The current shift id
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*
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*/
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function display_top_cph_this_shift($qid,$sid)
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{
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global $db;
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$rs = get_CPH_by_shift($qid,$sid);
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if (empty($rs))
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print "<h3>" . T_("No calls made for this shift") . "</h3>";
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else
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print "<h3>" . T_("Top CPH for this shift") . "</h3><h2>{$rs[0]['firstName']} - ". round($rs[0]['CPH'],2) ."</h2>";
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}
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/**
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* Display the interviewer with the top CPH overall
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*
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* @param int $qid The questionnaire id
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*
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*/
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function display_top_cph($qid)
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{
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global $db;
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$rs = get_CPH_by_questionnaire($qid);
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if (empty($rs))
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print "<h3>" . T_("No calls made for this project") . "</h3>";
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else
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print "<h3>" . T_("Top CPH") . "</h3><h2>{$rs[0]['firstName']} - ". round($rs[0]['CPH'],2) ."</h2>";
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}
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?>
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