* @copyright ACSPRI 2010
* @package queXS
* @subpackage user
* @link http://www.acspri.org.au/ queXS was writen for ACSPRI - Australian Consortium for Social and Political Research Inc.
* @license http://opensource.org/licenses/gpl-2.0.php The GNU General Public License (GPL) Version 2
*
*/
/**
* Configuration file
*/
include ("config.inc.php");
/**
* XHTML functions
*/
include ("functions/functions.xhtml.php");
/**
* Language functions
*/
include ("lang.inc.php");
if (isset($_GET['contact_phone']))
{
include_once ("functions/functions.operator.php");
include_once ("functions/functions.input.php");
$operator_id = get_operator_id();
$contact_phone_id = bigintval($_GET['contact_phone']);
$call_attempt_id = get_call_attempt($operator_id,false);
$respondent_id = get_respondent_id($call_attempt_id);
$call_id = get_call($operator_id,$respondent_id,$contact_phone_id,true);
if ($call_id)
{
if (is_voip_enabled($operator_id))
{
include("functions/functions.voip.php");
$v = new voip();
$v->connect(VOIP_SERVER);
$v->dial(get_extension($operator_id),get_call_number($call_id));
}
header('Location: '.get_respondentselection_url($operator_id,false));
die();
}
}
$js = array();
if (AUTO_LOGOUT_MINUTES !== false)
$js = array("include/jquery/jquery-1.4.2.min.js","js/childnap.js");
$jsw = "js/window.js";
if (browser_ie()) $jsw = "js/window_ie6.js";
$js[] = $jsw;
xhtml_head(T_("No call available"),true,array("css/table.css"),$js);
?>
GetOne($sql);
}
else
{
//determine whether we should make any more calls based on the last call outcome
$sql = "SELECT o.tryanother, o.require_note
FROM `call` as c, `outcome` as o
WHERE c.call_attempt_id = '$call_attempt_id'
AND c.outcome_id = o.outcome_id
ORDER BY call_id DESC
LIMIT 1";
$rs = $db->GetRow($sql);
if ((empty($rs) || $rs['tryanother'] == 1)) //dial another number only when available and not ending
{
$rn = 0;
if (!empty($rs) && $rs['require_note'] == 1) $rn = 1;
//an exclusion left join
$sql = "SELECT c. *
FROM contact_phone AS c
LEFT JOIN (
SELECT contact_phone.contact_phone_id
FROM contact_phone
LEFT JOIN `call` ON ( call.contact_phone_id = contact_phone.contact_phone_id )
LEFT JOIN outcome ON ( call.outcome_id = outcome.outcome_id )
WHERE contact_phone.case_id = '$case_id'
AND outcome.tryagain =0
) AS l ON l.contact_phone_id = c.contact_phone_id
LEFT JOIN
(
SELECT contact_phone_id
FROM `call`
WHERE call_attempt_id = '$call_attempt_id'
AND outcome_id != 18
) as ca on ca.contact_phone_id = c.contact_phone_id
WHERE c.case_id = '$case_id'
AND l.contact_phone_id IS NULL
AND ca.contact_phone_id IS NULL"; //only select numbers that should be tried again and have not been tried in this attempt which are not the accidental hang up outcome
//could be updated to take in to account the time delay and outcome
$rs = $db->GetAll($sql);
if (!empty($rs))
{
$contact_phone_id = $rs[0]['contact_phone_id'];
}
}
}
$jsfunctocall = "";
$texttodisplay = "";
$endtexttodisplay = "";
if ($contact_phone_id !== false)
{
//got a number to dial so initiate the countdown to begin dialing
$texttodisplay = TQ_("Will dial in");
$endtexttodisplay = TQ_("Dialling now");
$jsfunctocall = "document.location.href = 'nocallavailable.php?contact_phone=" . $contact_phone_id . "';";
}
else
{
//no more numbers to dial so initiate the countdown to end the case
$texttodisplay = TQ_("Will end case in");
$endtexttodisplay = TQ_("Ending case now");
$jsfunctocall = "openParent('endcase=endcase');";
}
print "";
print " ";
}
else
{
//voip extension not active
print "" . T_("Your VoIP extension is not active. Please activate VoIP by clicking once on the red button that says 'VoIP Off'") . "
";
}
}
else
{
//voip isn't enabled so can't auto dial
print "" . T_("Auto dialling unavailable as VoIP is not enabled") . "
";
}
}
else
{
//on a call so can't proceed
print "" . T_("Auto dialling unavailable as you are already on a call") . "
";
}
}
xhtml_foot();
?>