* @copyright Deakin University 2007,2008 * @package queXS * @subpackage functions * @link http://www.deakin.edu.au/dcarf/ queXS was writen for DCARF - Deakin Computer Assisted Research Facility * @license http://opensource.org/licenses/gpl-2.0.php The GNU General Public License (GPL) Version 2 * */ /** * Configuration file */ include_once(dirname(__FILE__).'/../config.inc.php'); /** * Class to interact with Asterisk * * @package queXS */ class voip { /** * Socket connection to Asterisk server */ var $socket; /** * Close the socket gracefully on destruct */ function __destruct() { //close the socket fclose($this->socket); $this->socket = false; } /** * Return a list of active extensions and their corresponding * channels as an associative array * * @return array Key is extension, value is Asterisk channel * */ function getChannels() { $ret = $this->query("Action: Status\r\n\r\n","StatusComplete"); $c = spliti("\r\n\r\n",$ret); $chans = array(); foreach ($c as $s) { if(eregi("Event: Status.*Channel: SIP/([0-9a-zA-Z-]+).*Link: ([/0-9a-zA-Z-]+)",$s,$regs)) { //print T_("Channel: SIP/") . $regs[1] . " Link " . $regs[2] . "\n"; $chan = substr($regs[1],0,4); $chans[$chan] = array("SIP/" . $regs[1],$regs[2]); } else if(eregi("Event: Status.*Channel: SIP/([0-9a-zA-Z-]+).*",$s,$regs)) { //print T_("Channel: ") . $regs[1] . "\n"; $chan = substr($regs[1],0,4); $chans[$chan] = array("SIP/".$regs[1],false); } } return $chans; } /** * Return the channel (if active) given the extension * Return false if no channel found * * @param string $ext Extension as in Asterisk * @return string|bool The Asterisk channel or false if no channel exists * */ function getChannel($ext,$link = false) { $v = $this->getChannels(); if (isset($v[$ext])) { if ($link) return $v[$ext][1]; else return $v[$ext][0]; } else return false; } /** * Add another party to an active call (eg add in the supervisor) * * @param int $ext The extension of the current call * @param int $number The phone number to add to the call * @todo CHECK IF THE MEETING ROOM IS EMPTY before adding use meetme list * */ function addParty($ext,$number) { if($ext) { $channel = $this->getChannel($ext); $link = $this->getChannel($ext,true); //check if the meeting room is empty //if so: // 1. call the supervisor to the room $q = "Action: Originate\r\nChannel: Local/$number@from-internal\r\nPriority: 1\r\nContext: default\r\nApplication: MeetMe\r\nData: " . MEET_ME_ROOM . "|d\r\n\r\n"; $r = $this->query($q,"Meetme"); // 2. transfer the current call to the room $r = $this->query("Action: Redirect\r\nChannel: $channel\r\nExtraChannel: $link\r\nExten: " . MEET_ME_ROOM . "\r\nPriority: 1\r\nContext: from-internal-xfer\r\n\r\n","Response"); } } /** * Dial call from the call database * * @param string $ext The extension to originate the call from * @param string $number The number to dial * */ function dial($ext,$number) { $r = $this->query("Action: Originate\r\nChannel: SIP/$ext\r\nExten: $number\r\nPriority: 1\r\nCallerid: $ext\r\n\r\n","Response"); } /** * Hang up the current call by the extension * * @param int $ext The extension to hang up for * */ function hangup($ext) { if($ext) { $channel = $this->getChannel($ext); $r = $this->query("Action: Hangup\r\nChannel: $channel\r\n\r\n","Response"); } } /** * Begin recording the call to a file * * @param string $ext The Asterisk extension * @param bool|string $filename False for an auto generated file name else specify file name * @todo Handle multiple recordings * */ function beginRecord($ext,$filename = false) { if($ext) { $channel = $this->getChannel($ext); $r = $this->query("Action: Monitor\r\nChannel: $channel\r\nFile: $filename\r\nFormat: gsm\r\nMix: 1\r\n\r\n","Response"); } } /** * End the recording on this extension * * @param string $ext The Asterisk extension * @todo Handle multiple recordings * @see beginRecord() * */ function endRecord($ext) { if($ext) { $channel = $this->getChannel($ext); $r = $this->query("Action: StopMonitor\r\nChannel: $channel\r\n\r\n","Response"); } } /** * Return the status of an extension * * @param int $ext The extension * @return bool|int false if not available, 1 for available, 2 for available and on a call * */ function getExtensionStatus($ext) { if($ext) { $ret = $this->query("Action: ExtensionState\r\nContext: default\r\nExten: $ext\r\nActionID: 1\r\n\r\n","Status:"); if(eregi("Status: ([0-9]+)",$ret,$regs)) { if (isset($regs[1])) { // 0 appears to be online, 1 online and on a call if ($regs[1] == 0) return 1; else if ($regs[1] == 1 || $regs[1] == 8) return 2; } } } return false; } /** * Return whether we are connected to the Asterisk server or not * * @return True if connected else false * */ function isConnected() { if ($this->socket) return true; else return false; } /** * Connect to the Asterisk server * * @param string $ip The IP Address * @param string $user Username for Asterisk manager * @param string $pass Password for Asterisk manager * @param bool $events If events should be enabled or not (default false) * * @return bool True if connected successfully, else false */ function connect($ip=VOIP_SERVER,$user=VOIP_ADMIN_USER,$pass=VOIP_ADMIN_PASS,$events = false) { $this->socket = fsockopen($ip,VOIP_PORT,$errno,$errstr,1); if (!$this->socket) { print "$errno: $errstr"; exit(); return false; } stream_set_timeout($this->socket, 1); $q = "Action: Login\r\nUsername: $user\r\nSecret: $pass\r\nEvents: "; if ($events) $q .= "on"; else $q .= "off"; $q .= "\r\n\r\n"; $r = $this->query($q,"accepted"); if (strpos($r,"Response: Success")) { return true; } else { fclose($this->socket); return false; } } /** * Query the Asterisk server and wait for a response or timeout * * @param string $query The string to send to the Asterisk manager, see {@link http://www.voip-info.org/wiki/view/Asterisk+manager+API API} for details * @param string $waitfor A string within the return string to wait for before returning * @return string The response string from Asterisk * */ function query($query,$waitfor=false) { $wrets = ""; if ($this->socket === false) return false; fputs($this->socket, $query); $c = 1; do { $line = fgets($this->socket, 4096); $wrets .= $line; $info = stream_get_meta_data($this->socket); } while ($line != "\n" && !$info['timed_out'] && (strpos($line,$waitfor) === false)); return $wrets; } } /** * Class used to watch Asterisk events and effect changes to queXS database * * @package queXS * @todo automatically code a call if we know it is busy */ class voipWatch extends voip { var $keepWatching = true; /** * Watch for Asterisk events and make changes to the queXS databse if * appropriate * * */ function watch($process_id = false) { /** * Database file */ include_once(dirname(__FILE__).'/../db.inc.php'); /** * Process file */ if ($process_id) include_once(dirname(__FILE__).'/../functions/functions.process.php'); $line = ""; if ($this->socket === false) return false; /** * Array key: Asterisk unique ID, value: queXS call id */ $e = array(); /** * Array key: Asterisk unique ID, value: Asterisk sequence number */ $f = array(); do { //keep reconnecting to the db so it doesn't time out $db = newADOConnection(DB_TYPE); $db->Connect(DB_HOST, DB_USER, DB_PASS, DB_NAME); $db->SetFetchMode(ADODB_FETCH_ASSOC); $in = fgets($this->socket, 4096); //print "IN: $in\n"; /** * When we have reached the end of a message, process it * */ if ($in == "\r\n") { //print "PROCESS: "; /** * New channel, assign Asterisk unique id to queXF call id */ if(eregi("Event: Newchannel.*Channel: SIP/([0-9]+).*Uniqueid: ([0-9]+)\.([0-9]+)",$line,$regs)) { print T_("Extension: ") . $regs[1] . T_(" UniqueID ") . $regs[2] . T_(" Sequence ") . $regs[3] . "\n"; $sql = "SELECT l.call_id FROM operator AS o JOIN (`case` AS c, `call_attempt` AS ca, `call` AS l) ON ( c.current_operator_id = o.operator_id AND c.case_id = ca.case_id AND ca.operator_id = o.operator_id AND ca.end IS NULL AND l.call_attempt_id = ca.call_attempt_id AND l.outcome_id =0 ) WHERE o.extension = '{$regs[1]}'"; $rs = $db->GetRow($sql); if (!empty($rs)) { $e[$regs[2]] = $rs['call_id']; //set call id $f[$regs[2]] = $regs[3]; //set sequence } } /** * The call is ringing */ else if (eregi("Event: Dial.*SrcUniqueid: ([0-9]+)",$line,$regs)) { print T_("Ringing") . T_(" UniqueID ") . $regs[1] . "\n"; if (isset($e[$regs[1]])) //if we know the call of this unique id { $call_id = $e[$regs[1]]; $sql = "UPDATE `call` SET state = 2 WHERE call_id = '$call_id'"; $db->Execute($sql); //print $sql; } } /** * The call has been answered */ else if (eregi("Event: Link.*Uniqueid1: ([0-9]+)",$line,$regs)) { print T_("Answered") . T_(" UniqueID ") . $regs[1] . "\n"; if (isset($e[$regs[1]])) //if we know the call of this unique id { $call_id = $e[$regs[1]]; $sql = "UPDATE `call` SET state = 3 WHERE call_id = '$call_id'"; $db->Execute($sql); // print $sql; } } /** * The call has been hung up */ else if (eregi("Event: Hangup.*Uniqueid: ([0-9]+)\.([0-9]+)",$line,$regs)) { print T_("Hangup") . T_(" UniqueID ") . $regs[1] . "\n"; // print_r($e); if (isset($e[$regs[1]]) && $f[$regs[1]] == $regs[2]) //if we know the call and it is the same line hangingup { $call_id = $e[$regs[1]]; $sql = "UPDATE `call` SET state = 4 WHERE call_id = '$call_id' AND outcome_id = '0'"; $db->Execute($sql); //don't update if already coded outcome // print $sql; //unset the variables unset($e[$regs[1]]); unset($f[$regs[1]]); } } //print $line . "\n\n"; $line = ""; } else { /** * Append the lines to the message if we are not yet at the end of one */ $line .= $in; } @flush(); if ($process_id) $this->keepWatching = !is_process_killed($process_id); } while ($this->keepWatching); } } ?>