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95 Commits

Author SHA1 Message Date
Adam Zammit
37cd24f63f Added sort_order to queries 2015-09-11 12:29:43 +10:00
Adam Zammit
1bf6229ed3 Updated to trunk 2015-09-02 14:42:05 +10:00
Adam Zammit
6be4a2d1c9 Replace link with queXS to be "user" not loginID 2015-08-18 16:31:14 +10:00
Adam Zammit
ec8522e316 Added authentication includes to all files 2015-08-14 16:15:20 +10:00
Adam Zammit
20bbfef4e6 Dev: Fixed bug in SQL query for max call attempts selection 2015-08-11 12:55:22 +10:00
Adam Zammit
23942b8939 Fixes lp:1408870 Add "Maximum attempts reached" as an outcome 
Dev: Updated outcomes to be 4 new outcomes (max calls, max call attempts split by eligible, unknown eligibility)
Dev: Set the end_case function to set the outcomes to max call * reached if those variables set
Dev: Made sure outcomes are temporary outcomes as otherwise numbers will not be available again if max call limits changed
Dev: This means the outcomes are indicators only and could still be assigned to operators - it is merely a temporary case outcome (not a final outcome nor a call outcome)
 2015-08-10 16:24:28 +10:00
Adam Zammit
b4e84e0148 New Feature: Pre-generation of cases and copying of sample variables to Limesurvey attributes for "Web First" then CATI methodology 2015-08-07 01:46:43 -04:00
Adam Zammit
78714121ec Fixed dialog box not appearing with new version of jquery / jquery ui 
Fixed case not completing due to quotas with exclude_var_id of 0
Fixed notice on interface2 where $appointment  variable not specified
 2015-08-03 16:00:05 +10:00
Alex
8a700c8ecc fixed issues after merging with rev.448 to operate with var_id and exclude_var_id instead of sample_var 
added "$db->HasFailedTrans()" handler to function close_row_quota
 2015-07-08 14:37:54 +03:00
Alex
0cb965bb64 merged rev450 2015-07-02 12:20:16 +03:00
Adam Zammit
aff2941ea6 Fixed Bug: lp:1468417 operators fail to get next case ID 2015-07-02 15:28:08 +10:00
Alex
2855f02e99 merged rev.448 
!! requires check and update to operate with samle_var_id, exclude_var_id, 

Required  layout rework to prev. model + bootstrap
 2015-06-26 16:28:10 +03:00
Alex
5d4c4feaab Corrected function get_case_id 
Added case sorting by " cases with more distant time zones (bigger time difference) come first"
 2015-06-24 18:54:07 +03:00
Alex
d21419e757 update to rev.447 2015-06-23 18:45:15 +03:00
Adam Zammit
75dad27bc0 Updated to trunk 2015-06-02 12:44:50 +10:00
Adam Zammit
5c0fa55d29 Bug Fix: lp:1459935 When no operators have an extension assigned, questionnaires in test mode fail to create phone numbers for new cases 2015-06-02 12:24:24 +10:00
Alex
85f5c35405 functions querries adjusted for sample_import_var_restrict table and exclude_var_id in row quotas instead of exclude_var 2015-05-17 17:11:07 +03:00
Alex
ce0d06f3de Old bug forgotten to post much earlier: "312345678" is not good for replacement as could be a valid number (depending on prefixes and dial codes) 
filter phone number>0 because 0 is NOT NULL too
 2015-02-24 02:13:24 +03:00
Adam Zammit
b592efdf9d Fixed typo in SQL 2015-02-09 12:38:36 +11:00
Adam Zammit
38d59dd4b7 New Feature: Allow time slots to be set on a sample by sample basis as well 2015-02-09 11:59:44 +11:00
Adam Zammit
34802a37a7 Fixed bug: Quota priority not able to override sort of last call made 2015-02-06 11:49:30 +11:00
Adam Zammit
5331e5ce47 Fixes lp:1394818 - Quota completions not displayed above 100% 2014-12-18 16:06:13 +11:00
Adam Zammit
c7f0ab0087 Fixed bug: Where availability or timeslots set, appointments are ignored 2014-12-17 12:53:57 +11:00
Adam Zammit
50025ca884 Fixed bug when limiting to time slots (select smallest number of call attempts to compare to) 
Removed fixed timezone from supervisor function
 2014-12-17 12:45:22 +11:00
Adam Zammit
2ebda19dfc Replace call with call_attempt when calculating timeslots 
Fix calculation of timeslots in scheduler - only call when the current timeslot has the minimum number of calls made
 2014-12-17 11:01:07 +11:00
Adam Zammit
80d7f4029e Add questionnaire_timeslot table 
Alter case sorting/selecting SQL to consider timeslots if set.
If set, only select a case if a current timeslot exists and the number of calls in the slot is less than the maximum number of calls made in any other slot
 2014-12-16 15:00:48 +11:00
Adam Zammit
02741d9478 New Feature: Ability to disable and enable new records being drawn from a sample 2014-11-25 10:16:44 +11:00
Adam Zammit
2d42c674f9 Remove references to extension_password as now password in extension table 2014-09-17 10:45:53 +10:00
Adam Zammit
38a760546a Merged from Trunk 2014-09-01 12:32:47 +10:00
Adam Zammit
88b6f9d369 Make sure quota priority is never less than 0 
Fixed bug: Process won't close itself if forced killed before it has a chance to close
 2014-07-10 15:07:46 +10:00
Adam Zammit
a530b3d758 Fixes lp:1338395 - Quotas being incremented in samples that have not yet been accessed 2014-07-07 11:37:36 +10:00
Adam Zammit
f549765927 Fixed bug: When last outcome is Technical Phone Problems, case outcome set to not attempted or worked 2014-04-02 11:23:39 +11:00
Adam Zammit
942464768e Allow for single row quotas to be updated on editing 2014-02-19 15:58:34 +11:00
Adam Zammit
2226bb98cd updated database file to match new schema 
fixed bug when autoprioritising
 2014-01-31 15:35:58 +11:00
Adam Zammit
c142c24ef0 Updated quota functions to handle new structure and concept 2014-01-31 14:37:49 +11:00
Adam Zammit
03c1679f18 Merged Ability to create new cases as a referral from an existing case feature 
Also improves timezone detection
 2014-01-08 15:20:41 +11:00
Adam Zammit
e907af9f5f Convert use of operator table for extensions to extension table 2013-11-22 16:04:22 +11:00
Adam Zammit
ae36595e72 Added new feature of automatic dialling using AUTO_DIAL_SECONDS parameter in config file 
Will also automatically end the case after the same number of seconds
 2013-11-20 11:40:46 +11:00
root
d23409f110 Correctly get the limesurvey id 2013-09-11 14:59:42 +10:00
root
d9ba5d6e95 Separated add_case from get_case_id function 2013-09-11 14:25:15 +10:00
Adam Zammit
0554fd4b25 Added database changes to changelog (need to update database/quexs.sql) 
Added operator_chat_enabled function
Added sUpervisor chat tab to index
updated chat to be able to send and receive
 2013-07-16 16:34:36 +10:00
Adam Zammit
ffcc9c3b4e Added case status and assignment feature which lists cases when they are available and allows the assignment to operators (requires database change) 2013-07-04 14:54:12 +10:00
Adam Zammit
8d2a754042 Updated appointment ordering in scheduler to handle NULLS 2013-06-13 11:25:35 +10:00
Adam Zammit
98df307ae3 Assign appointments in order of closest ending time 2013-06-13 10:31:44 +10:00
Adam Zammit
916b3c2d87 Make sure cases are only generated for enabled questionnaires 2013-04-17 14:55:56 +10:00
Adam Zammit
d1a31671d7 Fixed error with adding a contact phone without a description 2013-04-03 22:42:52 +00:00
Adam Zammit
b1bfb70c13 Use qstr for operator id to allow for special characters 2013-04-03 14:37:08 +11:00
Adam Zammit
c3e5570444 Removed deprecated ereg_replace 2013-03-27 10:51:09 +11:00
Adam Zammit
9b5ed20422 Fixed errors that seemed to afflict mysql 5.1.68 on windows with PHP 5.4 and IIS 2013-03-27 10:46:10 +11:00
Adam Zammit
e311c1df7b New feature: Allow restricting appointment to just yourself 2013-03-07 15:32:09 +11:00