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Fixed bug: When last outcome is Technical Phone Problems, case outcome set to not attempted or worked

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Adam Zammit
2014-04-02 11:23:39 +11:00
parent 3dd16d9672
commit f549765927
1 changed files with 1 additions and 1 deletions
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functions/functions.operator.php
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@@ -1980,7 +1980,7 @@ function end_case($operator_id)
//code as eligible if ever eligible, or if referred to the supervisor, code as that if last call //code as eligible if ever eligible, or if referred to the supervisor, code as that if last call
$sql = "SELECT c.outcome_id as outcome_id $sql = "SELECT c.outcome_id as outcome_id
FROM `call` as c FROM `call` as c
JOIN outcome AS o ON ( c.outcome_id = o.outcome_id AND (o.eligible = 1 OR o.outcome_type_id = 2) ) JOIN outcome AS o ON ( c.outcome_id = o.outcome_id AND (o.eligible = 1 OR o.outcome_type_id = 2 OR o.outcome_type_id = 1) )
WHERE c.case_id = '$case_id' WHERE c.case_id = '$case_id'
ORDER BY c.call_id DESC"; ORDER BY c.call_id DESC";