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Code Issues Releases Activity

New feature: Allow restricting appointment to just yourself

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This commit is contained in:
Adam Zammit
2013-03-07 15:32:09 +11:00
parent 33b3091ad3
commit e311c1df7b
5 changed files with 44 additions and 10 deletions
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4
functions/functions.operator.php
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@@ -382,13 +382,16 @@ function get_case_id($operator_id, $create = false)
if ($systemsort)
{
//Just make sure that this case should go to this operator (assigned to this project and skill)
//Also check if this is an exclusive appointment
$sql = "SELECT c.case_id as caseid
FROM `case` as c
JOIN operator_questionnaire AS oq ON (oq.operator_id = '$operator_id' AND oq.questionnaire_id = c.questionnaire_id)
JOIN outcome as ou ON (ou.outcome_id = c.current_outcome_id)
JOIN operator_skill as os ON (os.operator_id = '$operator_id' AND os.outcome_type_id = ou.outcome_type_id)
LEFT JOIN appointment as apn on (apn.case_id = c.case_id AND apn.completed_call_id is NULL AND (CONVERT_TZ(NOW(),'System','UTC') >= apn.start) AND (CONVERT_TZ(NOW(),'System','UTC') <= apn.end))
WHERE c.sortorder IS NOT NULL
AND c.current_operator_id IS NULL
AND (apn.require_operator_id IS NULL OR apn.require_operator_id = '$operator_id')
ORDER BY c.sortorder ASC
LIMIT 1";
@@ -438,6 +441,7 @@ function get_case_id($operator_id, $create = false)
AND !(si.call_restrict = 1 AND cr.day_of_week IS NULL AND os.outcome_type_id != 2)
AND ((apn.appointment_id IS NOT NULL) or qs.call_attempt_max = 0 or ((SELECT count(*) FROM call_attempt WHERE case_id = c.case_id) < qs.call_attempt_max))
AND ((apn.appointment_id IS NOT NULL) or qs.call_max = 0 or ((SELECT count(*) FROM `call` WHERE case_id = c.case_id) < qs.call_max))
AND (apn.require_operator_id IS NULL OR apn.require_operator_id = '$operator_id')
AND (SELECT count(*) FROM `questionnaire_sample_quota` WHERE questionnaire_id = c.questionnaire_id AND sample_import_id = s.import_id AND quota_reached = 1) = 0
ORDER BY apn.start DESC, a.start ASC, qsep.priority DESC
LIMIT 1";