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Code Issues Releases Activity

re-engineered files to make identical as currently possible

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This commit is contained in:
Alex
2015-12-08 02:31:02 +03:00
parent edc0896923
commit d4ffeda3ed
2 changed files with 193 additions and 208 deletions
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165
call.php
View File

@@ -44,7 +44,6 @@ include ("db.inc.php");
*/ */
require ("auth-interviewer.php"); require ("auth-interviewer.php");
/** /**
* XHTML functions * XHTML functions
*/ */
@@ -87,13 +86,13 @@ function display_outcomes($contacted,$ca,$case_id)
//see if the case is completed //see if the case is completed
if ($completed) if ($completed)
{ {
$sql = "SELECT outcome_id,description $sql = "SELECT outcome_id,description,contacted
FROM outcome FROM outcome
WHERE outcome_id = 10"; WHERE outcome_id = 10";
} }
else if (limesurvey_is_quota_full($case_id)) else if (limesurvey_is_quota_full($case_id))
{ {
$sql = "SELECT outcome_id,description $sql = "SELECT outcome_id,description,contacted
FROM outcome FROM outcome
WHERE outcome_id = 32"; WHERE outcome_id = 32";
} }
@@ -113,33 +112,38 @@ function display_outcomes($contacted,$ca,$case_id)
if (!empty($rs)) if (!empty($rs))
{ {
//we have an appointment made ... only select appointment ID's //we have an appointment made ... only select appointment ID's
$sql = "SELECT outcome_id,description $sql = "SELECT outcome_id,description,contacted
FROM outcome FROM outcome
WHERE outcome_type_id = '5' WHERE outcome_type_id = '5'
AND outcome_id IN ($outcomes)"; AND outcome_id IN ($outcomes)";
} }
else else
{ {
if ($contacted === false) $ctd = ""; if ($contacted) $contacted = bigintval($contacted);
else else{
{ print "<div class=\"form-group\" ><a href=\"?contacted=1\" class=\"btn btn-info\" style=\"margin-left: 15px; margin-right: 30px; min-width: 150px;\">".T_("CONTACTED")."</a>";
$contacted = bigintval($contacted); print "<a href=\"?contacted=0\" class=\"btn btn-default\" style=\"margin-left: 30px; margin-right: 15px; min-width: 150px;\">".T_("NOT CONTACTED")."</a></div>";
$ctd = "AND contacted = '$contacted'";
}
$sql = "SELECT outcome_id,description if (isset ($_GET['contacted'])) $contacted = bigintval($_GET['contacted']);
}
if ($contacted == 1 || $contacted === 0){
$sql = "SELECT outcome_id,description,contacted
FROM outcome FROM outcome
WHERE outcome_type_id != '5' WHERE outcome_type_id != '5'
$ctd AND contacted = '$contacted'
AND outcome_id IN ($outcomes) AND outcome_id IN ($outcomes)
AND outcome_id NOT IN(10,32,42,43,44,45)"; //don't show completed if not, Lime_Quota_full if not, hide max calls as they supposed to be automatic or admin-privileged AND outcome_id NOT IN(10,32,42,43,44,45)"; //don't show completed if not, Lime_Quota_full if not, hide max calls as they supposed to be automatic or admin-privileged
}
} }
} }
$rs = $db->GetAll($sql); $rs = $db->GetAll($sql);
print "<div>"; print "<div class=\"panel-body\">";
if (!empty($rs)) if (!empty($rs))
{ {
$do = false;
$lime_sid = get_limesurvey_id(get_operator_id()); $lime_sid = get_limesurvey_id(get_operator_id());
//Check to see if we have sent an email on this call and set the default outcome //Check to see if we have sent an email on this call and set the default outcome
@@ -148,21 +152,22 @@ function display_outcomes($contacted,$ca,$case_id)
WHERE t.sent = '$ca' WHERE t.sent = '$ca'
AND c.case_id = $case_id AND c.case_id = $case_id
AND t.token = c.token"; AND t.token = c.token";
$do = $db->GetOne($sql); $do = $db->GetOne($sql);
if (isset($_GET['defaultoutcome'])) $do = bigintval($_GET['defaultoutcome']); if (isset($_GET['defaultoutcome'])) $do = bigintval($_GET['defaultoutcome']);
foreach($rs as $r) foreach($rs as $r)
{ {
if ($do == $r['outcome_id']) $selected = "checked='checked'"; else $selected = ""; if ($do == $r['outcome_id']) $selected = "checked='checked'"; else $selected = "";
print "<div><label class='label'><input type='radio' class='radio' name='outcome' id='outcome-{$r['outcome_id']}' value='{$r['outcome_id']}' $selected/>" . T_($r['description']) . "</label></div>"; if (isset($r['contacted']) && $r['contacted'] == 1) $highlight = ""; else $highlight = "style='color:black;'";
print "<div><label $highlight class='label'><input type='radio' class='radio' name='outcome' id='outcome-{$r['outcome_id']}' value='{$r['outcome_id']}' $selected/>" . T_($r['description']) . "</label></div>";
} }
$_POST['confirm'] = true; //check that outcome selected
} }
print "</div>"; print "</div>";
} }
if (browser_ie()) $js = "js/window_ie6.js"; else $js = "js/window.js";
//display the respondents phone numbers as a drop down list for this call //display the respondents phone numbers as a drop down list for this call
@@ -174,6 +179,15 @@ $operator_id = get_operator_id();
if (isset($_POST['submit'])) if (isset($_POST['submit']))
{ {
if (is_voip_enabled($operator_id))
{ //prepare common voip functions
include("functions/functions.voip.php");
$v = new voip();
$v->connect(VOIP_SERVER);
}
$btext = "onload='openParentObject(\"main-content\",\"" . get_respondentselection_url($operator_id) . "\"); parent.closePopup();'"; // set default, change on conditions
if (isset($_POST['contact_phone'])) if (isset($_POST['contact_phone']))
{ {
$contact_phone_id = bigintval($_POST['contact_phone']); $contact_phone_id = bigintval($_POST['contact_phone']);
@@ -183,57 +197,29 @@ if (isset($_POST['submit']))
if ($call_id) if ($call_id)
{ {
if (is_voip_enabled($operator_id)) if (is_voip_enabled($operator_id))
{
include("functions/functions.voip.php");
$v = new voip();
$v->connect(VOIP_SERVER);
$v->dial(get_extension($operator_id),get_call_number($call_id)); $v->dial(get_extension($operator_id),get_call_number($call_id));
}
$btext = "onload='openParentObject(\"main-content\",\"" . get_respondentselection_url($operator_id) . "\"); parent.closePopup();'";
$js = "js/window.js";
if (browser_ie()) $js = "js/window_ie6.js";
xhtml_head(T_("Call"),true,array("css/call.css"),array($js),$btext,false,false,false,false);
} }
} else exit();
else if (isset($_POST['outcome']))
{
$outcome_id = bigintval($_POST['outcome']);
end_call($operator_id,$outcome_id);
if (is_voip_enabled($operator_id))
{
include("functions/functions.voip.php");
$v = new voip();
$v->connect(VOIP_SERVER);
$v->hangup(get_extension($operator_id));
}
//disable recording
$newtext = T_("Start REC");
$js = "js/window.js";
if (browser_ie()) $js = "js/window_ie6.js";
xhtml_head(T_("Call"),true,array("css/call.css"),array($js),"onload='toggleRec(\"$newtext\",\"record.php?start=start\",\"offline\"); openParentObject(\"main-content\",\"" . get_respondentselection_url($operator_id) . "\"); parent.closePopup();'",false,false,false,false);
} }
else else
{ {
//if no outcome selected, just hang up the call //hang up the call first
if (is_voip_enabled($operator_id)) if (is_voip_enabled($operator_id))
{
include("functions/functions.voip.php");
$v = new voip();
$v->connect(VOIP_SERVER);
$v->hangup(get_extension($operator_id)); $v->hangup(get_extension($operator_id));
}
//disable recording //disable recording
$newtext = T_("Start REC"); $newtext = T_("Start REC");
$js = "js/window.js"; $btext = "onload='toggleRec(\"$newtext\",\"record.php?start=start\",\"offline\"); openParentObject(\"main-content\",\"" . get_respondentselection_url($operator_id) . "\"); parent.closePopup();'";
if (browser_ie()) $js = "js/window_ie6.js";
xhtml_head(T_("Call"),true,array("css/call.css"),array($js),"onload='toggleRec(\"$newtext\",\"record.php?start=start\",\"offline\"); openParentObject(\"main-content\",\"" . get_respondentselection_url($operator_id) . "\"); parent.closePopup();'",false,false,false,false);
if (isset($_POST['outcome'])){ //process with outcome
$outcome_id = bigintval($_POST['outcome']);
end_call($operator_id,$outcome_id);
}
} }
xhtml_head(T_("Call"),true,array("css/call.css"),array($js),$btext,false,false,false,false);
print "<p></p>"; //for XHTML print "<p></p>"; //for XHTML
xhtml_foot(); xhtml_foot();
$db->CompleteTrans(); $db->CompleteTrans();
@@ -258,12 +244,19 @@ if (isset($_GET['newstate']))
$db->Execute($sql); $db->Execute($sql);
} }
$js = "js/window.js";
if (browser_ie()) $js = "js/window_ie6.js";
xhtml_head(T_("Call"),true,array("css/call.css"),array($js,"include/jquery/jquery-1.4.2.min.js"),false,false,false,false,false); xhtml_head(T_("Set outcome"),true,array("css/call.css"),array($js,"include/jquery/jquery-1.4.2.min.js"),false,false,false,false,false);
$state = is_on_call($operator_id); $state = is_on_call($operator_id);
function print_endcase($trigger = ""){
print "<p><a href='javascript:" . $trigger . "(\"endcase=endcase\")' class='btn btn-primary'>" . T_("End case") . "</a></p>";
}
function print_endwork($trigger = ""){
print "<p><a href='javascript:" . $trigger . "(\"endwork=endwork\")' class='btn btn-info'>" . T_("End work") . "</a></p>";
}
switch($state) switch($state)
{ {
case false: //no call made case false: //no call made
@@ -280,8 +273,8 @@ switch($state)
{ {
//end the case //end the case
if (!isset($_GET['end'])) print "<div>" . T_("End work") . "</div>"; if (!isset($_GET['end'])) print "<div>" . T_("End work") . "</div>";
print "<p><a href='javascript:openParent(\"endcase=endcase\")'>" . T_("End case") . "</a></p>"; print_endcase("openParent");
print "<p><a href='javascript:openParent(\"endwork=endwork\")'>" . T_("End work") . "</a></p>"; print_endwork("openParent");
} }
else else
{ {
@@ -307,9 +300,11 @@ switch($state)
print "<div>" . T_("Press the call button to dial the number for this appointment:") . "</div>"; print "<div>" . T_("Press the call button to dial the number for this appointment:") . "</div>";
print "<form action='?' method='post'><div>"; print "<form action='?' method='post'>
print "<p>" . T_("Number to call:") . " {$r['phone']} - {$r['description']}</p>"; <div><p>" . T_("Number to call:") . " {$r['phone']} - {$r['description']}</p></div>
print "</div><div><input type='hidden' id='contact_phone' name='contact_phone' value='{$r['contact_phone_id']}'/><input type='submit' value=\"" . T_("Call") . "\" name='submit' id='submit'/></div></form>"; <input type='hidden' id='contact_phone' name='contact_phone' value='{$r['contact_phone_id']}'/>
<div><input type='submit' value=\"" . T_("Call") . "\" name='submit' id='submit' class='btn btn-primary'/></div>
</form>";
} }
else else
print "<div>" . T_("Your VoIP extension is not enabled. Please close this window and enable VoIP by clicking once on the red button that says 'VoIP Off'") . "</div>"; print "<div>" . T_("Your VoIP extension is not enabled. Please close this window and enable VoIP by clicking once on the red button that says 'VoIP Off'") . "</div>";
@@ -328,11 +323,10 @@ switch($state)
$rs = $db->GetRow($sql); $rs = $db->GetRow($sql);
if (!empty($rs) && $rs['require_note'] == 1) $rn = 1; else $rn = 0;
if (!isset($_GET['end']) && (empty($rs) || $rs['tryanother'] == 1)) //dial another number only when available and not ending if (!isset($_GET['end']) && (empty($rs) || $rs['tryanother'] == 1)) //dial another number only when available and not ending
{ {
$rn = 0;
if (!empty($rs) && $rs['require_note'] == 1) $rn = 1;
//an exclusion left join //an exclusion left join
$sql = "SELECT c. * $sql = "SELECT c. *
FROM contact_phone AS c FROM contact_phone AS c
@@ -380,7 +374,7 @@ switch($state)
{ {
print "<option value='{$r['contact_phone_id']}'>{$r['phone']} - {$r['description']}</option>"; print "<option value='{$r['contact_phone_id']}'>{$r['phone']} - {$r['description']}</option>";
} }
print "</select></div><div><input type='submit' value=\"" . T_("Call") . "\" name='submit' id='submit'/></div></form>"; print "</select></div><div><input type='submit' value=\"" . T_("Call") . "\" name='submit' id='submit' class='btn btn-primary'/></div></form>";
} }
else else
print "<div>" . T_("Your VoIP extension is not enabled. Please close this window and enable VoIP by clicking once on the red button that says 'VoIP Off'") . "</div>"; print "<div>" . T_("Your VoIP extension is not enabled. Please close this window and enable VoIP by clicking once on the red button that says 'VoIP Off'") . "</div>";
@@ -392,39 +386,36 @@ switch($state)
if ($rn) // a note is required to be entered if ($rn) // a note is required to be entered
{ {
print "<div><label for='note'>" . T_("Enter a reason for this outcome before completing this case:") . "</label><input type='text' id='note' name='note' size='48'/><br/><br/><br/><br/></div>"; print "<div><label for='note' class='control-label'>" . T_("Enter a reason for this outcome before completing this case:") . "</label><textarea type='text' id='note' name='note' class='form-control' rows='3'></textarea><br/></div>";
//give focus on load //give focus on load
print '<script type="text/javascript">$(document).ready(function(){$("#note").focus();});</script>'; print '<script type="text/javascript">$(document).ready(function(){$("#note").focus();});</script>';
//put these lower on the screen so they don't get "automatically" clicked //put these lower on the screen so they don't get "automatically" clicked
print "<p><a href='javascript:openParentNote(\"endcase=endcase\")'>" . T_("End case") . "</a></p>"; print_endcase("openParentNote");
print "<p><a href='javascript:openParentNote(\"endwork=endwork\")'>" . T_("End work") . "</a></p>"; print_endwork("openParentNote");
} }
else else
{ {
print "<p><a href='javascript:openParent(\"endcase=endcase\")'>" . T_("End case") . "</a></p>"; print_endcase("openParent");
print "<p><a href='javascript:openParent(\"endwork=endwork\")'>" . T_("End work") . "</a></p"; print_endwork("openParent");
} }
} }
} }
else //don't try any more else //don't try any more
{ {
$rn = 0;
if (!empty($rs) && $rs['require_note'] == 1) $rn = 1;
//end the case //end the case
if ($rn) // a note is required to be entered if ($rn) // a note is required to be entered
{ {
print "<div><label for='note'>" . T_("Enter a reason for this outcome before completing this case:") . "</label><input type='text' id='note' name='note' size='48'/><br/><br/><br/><br/></div>"; print "<div><label for='note' class='control-label'>" . T_("Enter a reason for this outcome before completing this case:") . "</label><textarea type='text' id='note' name='note' class='form-control' rows='3'></textarea><br/></div>";
print '<script type="text/javascript">$(document).ready(function(){$("#note").focus();});</script>'; print '<script type="text/javascript">$(document).ready(function(){$("#note").focus();});</script>';
print "<p><a href='javascript:openParentNote(\"endcase=endcase\")'>" . T_("End case") . "</a></p>"; print_endcase("openParentNote");
print "<p><a href='javascript:openParentNote(\"endwork=endwork\")'>" . T_("End work") . "</a></p>"; print_endwork("openParentNote");
} }
else else
{ {
if (!isset($_GET['end'])) print "<div>" . T_("The last call completed this call attempt") . "</div>"; if (!isset($_GET['end'])) print "<div class='alert alert-info'>" . T_("The last call completed this call attempt") . "</div>";
print "<p><a href='javascript:openParent(\"endcase=endcase\")'>" . T_("End case") . "</a></p>"; print_endcase("openParent");
print "<p><a href='javascript:openParent(\"endwork=endwork\")'>" . T_("End work") . "</a></p>"; print_endwork("openParent");
} }
} }
} }
@@ -451,14 +442,16 @@ switch($state)
print "<div><input type='submit' value=\"" . T_("Hangup") . "\" name='submit' id='submit'/></div></form>"; print "<div><input type='submit' value=\"" . T_("Hangup") . "\" name='submit' id='submit'/></div></form>";
break; break;
case 4: //requires coding case 4: //requires coding
print "<div class='status'>" . T_("Requires coding") . "</div>"; // print "<div class='status'>" . T_("Requires coding") . "</div>";
print "<form action='?' method='post'>"; print "<form action='?' method='post'><div class=\" \">";
display_outcomes(false,$call_attempt_id,$case_id); display_outcomes(false,$call_attempt_id,$case_id);
print "<div><input type='submit' value=\"" . T_("Assign outcome") . "\" name='submit' id='submit'/></div></form>"; if (isset($_POST['confirm'])){
print "</div><input type='submit' class=\"btn btn-primary btn-lg\" style=\"margin: 20px;\" value=\"" . T_("Assign outcome") . "\" name='submit' id='submit'/></form>";
}
break; break;
case 5: //done -- shouldn't come here as should be coded + done case 5: //done -- shouldn't come here as should be coded + done
default: default:
print "<div class='status'>" . T_("Error: Close window") . "</div>"; print "<div class='status alert alert-danger'>" . T_("Error: Close window") . "</div>";
break; break;
} }

232
call_interface2.php
View File

@@ -119,21 +119,22 @@ function display_outcomes($contacted,$ca,$case_id)
} }
else else
{ {
if ($contacted === false) if ($contacted) $contacted = bigintval($contacted);
{ else{
print "<div class=\"form-group\" ><a href=\"?contacted=1\" class=\"btn btn-info\" style=\"margin-left: 15px; margin-right: 30px; min-width: 150px;\">".T_("CONTACTED")."</a>"; print "<div class=\"form-group\" ><a href=\"?contacted=1\" class=\"btn btn-info\" style=\"margin-left: 15px; margin-right: 30px; min-width: 150px;\">".T_("CONTACTED")."</a>";
print "<a href=\"?contacted=0\" class=\"btn btn-default\" style=\"margin-left: 30px; margin-right: 15px; min-width: 150px;\">".T_("NOT CONTACTED")."</a></div>"; print "<a href=\"?contacted=0\" class=\"btn btn-default\" style=\"margin-left: 30px; margin-right: 15px; min-width: 150px;\">".T_("NOT CONTACTED")."</a></div>";
if (isset ($_GET['contacted'])) $contacted = bigintval($_GET['contacted']); if (isset ($_GET['contacted'])) $contacted = bigintval($_GET['contacted']);
} }
else $contacted = bigintval($contacted); if ($contacted == 1 || $contacted === 0){
$sql = "SELECT outcome_id,description,contacted $sql = "SELECT outcome_id,description,contacted
FROM outcome FROM outcome
WHERE contacted = '$contacted' WHERE outcome_type_id != '5'
AND outcome_type_id != '5' AND contacted = '$contacted'
AND outcome_id IN ($outcomes) AND outcome_id IN ($outcomes)
AND outcome_id NOT IN(10,32,42,43,44,45)"; //don't show completed if not, Lime_Quota_full if not, hide max calls as they supposed to be automatic or admin-privileged AND outcome_id NOT IN(10,32,42,43,44,45)"; //don't show completed if not, Lime_Quota_full if not, hide max calls as they supposed to be automatic or admin-privileged
}
} }
} }
$rs = $db->GetAll($sql); $rs = $db->GetAll($sql);
@@ -142,20 +143,31 @@ function display_outcomes($contacted,$ca,$case_id)
if (!empty($rs)) if (!empty($rs))
{ {
$do = false; $do = false;
if (isset($_GET['defaultoutcome'])) $do = bigintval($_GET['defaultoutcome']);
$lime_sid = get_limesurvey_id(get_operator_id());
//Check to see if we have sent an email on this call and set the default outcome
$sql = "SELECT 41
FROM `case` as c, " . LIME_PREFIX . "tokens_$lime_sid as t
WHERE t.sent = '$ca'
AND c.case_id = $case_id
AND t.token = c.token";
$do = $db->GetOne($sql);
if (isset($_GET['defaultoutcome'])) $do = bigintval($_GET['defaultoutcome']);
foreach($rs as $r) foreach($rs as $r)
{ {
if ($do == $r['outcome_id']) $selected = "checked='checked'"; else $selected = ""; if ($do == $r['outcome_id']) $selected = "checked='checked'"; else $selected = "";
if (isset($r['contacted']) && $r['contacted'] == 1) $highlight = ""; else $highlight = "style='color:black;'"; if (isset($r['contacted']) && $r['contacted'] == 1) $highlight = ""; else $highlight = "style='color:black;'";
print "<a><label $highlight class='btn-link'><input type='radio' class='radio' name='outcome' id='outcome-{$r['outcome_id']}' value='{$r['outcome_id']}' $selected style='float:left'/>&emsp;" . T_($r['description']) . "</label></a><br/>"; print "<div><a><label $highlight class='btn-link'><input type='radio' class='radio' name='outcome' id='outcome-{$r['outcome_id']}' value='{$r['outcome_id']}' $selected style='float:left'/>&emsp;" . T_($r['description']) . "</label></a></div>";
} }
$_POST['confirm'] = true; $_POST['confirm'] = true; //check that outcome selected
} }
print "</div>"; print "</div>";
} }
if (browser_ie()) $js = "js/window_ie6_interface2.js"; else $js = "js/window_interface2.js";
//display the respondents phone numbers as a drop down list for this call //display the respondents phone numbers as a drop down list for this call
@@ -167,6 +179,15 @@ $operator_id = get_operator_id();
if (isset($_POST['submit'])) if (isset($_POST['submit']))
{ {
if (is_voip_enabled($operator_id))
{ //prepare common voip functions
include("functions/functions.voip.php");
$v = new voip();
$v->connect(VOIP_SERVER);
}
$btext = "onload='parent.closePopup();'"; // set default, change on conditions
if (isset($_POST['contact_phone'])) if (isset($_POST['contact_phone']))
{ {
$contact_phone_id = bigintval($_POST['contact_phone']); $contact_phone_id = bigintval($_POST['contact_phone']);
@@ -176,103 +197,71 @@ if (isset($_POST['submit']))
if ($call_id) if ($call_id)
{ {
if (is_voip_enabled($operator_id)) if (is_voip_enabled($operator_id))
{
include("functions/functions.voip.php");
$v = new voip();
$v->connect(VOIP_SERVER);
$v->dial(get_extension($operator_id),get_call_number($call_id)); $v->dial(get_extension($operator_id),get_call_number($call_id));
}
$btext = "onload='parent.closePopup();'";
$js = "js/window_interface2.js";
if (browser_ie()) $js = "js/window_ie6_interface2.js";
xhtml_head(T_("Call"),true,array("css/call.css"),array($js),$btext);
}
}
else if (isset($_POST['outcome']))
{
$outcome_id = bigintval($_POST['outcome']);
end_call($operator_id,$outcome_id);
if (is_voip_enabled($operator_id))
{
include("functions/functions.voip.php");
$v = new voip();
$v->connect(VOIP_SERVER);
$v->hangup(get_extension($operator_id));
}
//disable recording
$newtext = T_("Start REC");
$js = "js/window_interface2.js";
if (browser_ie()) $js = "js/window_ie6_interface2.js";
//If outcome is final, close the case
$sql = "SELECT o.tryanother
FROM `outcome` as o
WHERE o.outcome_id = '$outcome_id'";
$rs = $db->GetRow($sql);
if (!empty($rs) && $rs['tryanother'] == 0)
{
xhtml_head(T_("Call"),true,array("css/call.css"),array($js),"onload='openParent(\"endcase=endcase\");'");
}
else
{
$call_attempt_id = get_call_attempt($operator_id,false);
$case_id = get_case_id($operator_id);
//see if we have exhausted the available numbers
$sql = "SELECT c. *
FROM contact_phone AS c
LEFT JOIN (
SELECT contact_phone.contact_phone_id
FROM contact_phone
LEFT JOIN `call` ON ( call.contact_phone_id = contact_phone.contact_phone_id )
LEFT JOIN outcome ON ( call.outcome_id = outcome.outcome_id )
WHERE contact_phone.case_id = '$case_id'
AND outcome.tryagain =0
) AS l ON l.contact_phone_id = c.contact_phone_id
LEFT JOIN
(
SELECT contact_phone_id
FROM `call`
WHERE call_attempt_id = '$call_attempt_id'
AND outcome_id != 18
) as ca on ca.contact_phone_id = c.contact_phone_id
WHERE c.case_id = '$case_id'
AND l.contact_phone_id IS NULL
AND ca.contact_phone_id IS NULL"; //only select numbers that should be tried again and have not been tried in this attempt which are not the accidental hang up outcome
$rs = $db->GetAll($sql);
if (empty($rs)) //no more numbers to call, end the case
{
xhtml_head(T_("Call"),true,array("css/call.css"),array($js),"onload='openParent(\"endcase=endcase\");'");
}
else
{
xhtml_head(T_("Call"),true,array("css/call.css"),array($js),"onload='parent.closePopup();'");
}
} }
else exit();
} }
else else
{ {
//if no outcome selected, just hang up the call //hang up the call first
if (is_voip_enabled($operator_id)) if (is_voip_enabled($operator_id))
{
include("functions/functions.voip.php");
$v = new voip();
$v->connect(VOIP_SERVER);
$v->hangup(get_extension($operator_id)); $v->hangup(get_extension($operator_id));
}
//disable recording
$newtext = T_("Start REC");
$js = "js/window_interface2.js";
if (browser_ie()) $js = "js/window_ie6_interface2.js";
xhtml_head(T_("Call"),true,array("css/call.css"),array($js),"onload='parent.closePopup();'");
//disable recording ---> Not actual for call_interface2 ??
$newtext = T_("Start REC");
if (isset($_POST['outcome'])){ //process with outcome
$outcome_id = bigintval($_POST['outcome']);
end_call($operator_id,$outcome_id);
//If outcome is final, close the case
$sql = "SELECT o.tryanother
FROM `outcome` as o
WHERE o.outcome_id = '$outcome_id'";
$rs = $db->GetRow($sql);
if (!empty($rs) && $rs['tryanother'] == 0)
{
$btext = "onload='openParent(\"endcase=endcase\");'";
}
else
{
$call_attempt_id = get_call_attempt($operator_id,false);
$case_id = get_case_id($operator_id);
//see if we have exhausted the available numbers
$sql = "SELECT c. *
FROM contact_phone AS c
LEFT JOIN (
SELECT contact_phone.contact_phone_id
FROM contact_phone
LEFT JOIN `call` ON ( call.contact_phone_id = contact_phone.contact_phone_id )
LEFT JOIN outcome ON ( call.outcome_id = outcome.outcome_id )
WHERE contact_phone.case_id = '$case_id'
AND outcome.tryagain =0
) AS l ON l.contact_phone_id = c.contact_phone_id
LEFT JOIN (
SELECT contact_phone_id
FROM `call`
WHERE call_attempt_id = '$call_attempt_id'
AND outcome_id != 18
) as ca on ca.contact_phone_id = c.contact_phone_id
WHERE c.case_id = '$case_id'
AND l.contact_phone_id IS NULL
AND ca.contact_phone_id IS NULL"; //only select numbers that should be tried again and have not been tried in this attempt which are not the accidental hang up outcome
$rs = $db->GetAll($sql);
if (empty($rs)) //no more numbers to call, end the case
{
$btext = "onload='openParent(\"endcase=endcase\");'";
}
}
}
} }
xhtml_head(T_("Call"),true,array("css/call.css"),array($js),$btext);
print "<p></p>"; //for XHTML print "<p></p>"; //for XHTML
xhtml_foot(); xhtml_foot();
$db->CompleteTrans(); $db->CompleteTrans();
@@ -298,11 +287,18 @@ if (isset($_GET['newstate']))
} }
if (browser_ie()) $js = "js/window_ie6_interface2.js"; else $js = "js/window_interface2.js";
xhtml_head(T_("Set outcome"),true,array("include/bootstrap/css/bootstrap.min.css"),array($js,"include/jquery/jquery-1.4.2.min.js")); xhtml_head(T_("Set outcome"),true,array("include/bootstrap/css/bootstrap.min.css"),array($js,"include/jquery/jquery-1.4.2.min.js"));
$state = is_on_call($operator_id); $state = is_on_call($operator_id);
function print_endcase($trigger = ""){
print "<p><a href='javascript:" . $trigger . "(\"endcase=endcase\")' class='btn btn-primary'>" . T_("End case") . "</a></p>";
}
function print_endwork($trigger = ""){
print "<p><a href='javascript:" . $trigger . "(\"endwork=endwork\")' class='btn btn-info'>" . T_("End work") . "</a></p>";
}
switch($state) switch($state)
{ {
case false: //no call made case false: //no call made
@@ -319,8 +315,8 @@ switch($state)
{ {
//end the case //end the case
if (!isset($_GET['end'])) print "<div>" . T_("End work") . "</div>"; if (!isset($_GET['end'])) print "<div>" . T_("End work") . "</div>";
print "<p><a href='javascript:openParent(\"endcase=endcase\")' class='btn btn-primary'>" . T_("End case") . "</a></p>"; print_endcase("openParent");
print "<p><a href='javascript:openParent(\"endwork=endwork\")' class='btn btn-info'>" . T_("End work") . "</a></p>"; print_endwork("openParent");
} }
else else
{ {
@@ -369,11 +365,10 @@ switch($state)
$rs = $db->GetRow($sql); $rs = $db->GetRow($sql);
if (!empty($rs) && $rs['require_note'] == 1) $rn = 1; else $rn = 0;
if (!isset($_GET['end']) && (empty($rs) || $rs['tryanother'] == 1)) //dial another number only when available and not ending if (!isset($_GET['end']) && (empty($rs) || $rs['tryanother'] == 1)) //dial another number only when available and not ending
{ {
$rn = 0;
if (!empty($rs) && $rs['require_note'] == 1) $rn = 1;
//an exclusion left join //an exclusion left join
$sql = "SELECT c. * $sql = "SELECT c. *
FROM contact_phone AS c FROM contact_phone AS c
@@ -433,39 +428,36 @@ switch($state)
if ($rn) // a note is required to be entered if ($rn) // a note is required to be entered
{ {
print "<div><label for='note'>" . T_("Enter a reason for this outcome before completing this case:") . "</label><input type='text' id='note' name='note' size='48'/><br/><br/><br/><br/></div>"; print "<div><label for='note' class='control-label'>" . T_("Enter a reason for this outcome before completing this case:") . "</label><textarea type='text' id='note' name='note' class='form-control' rows='3'></textarea><br/></div>";
//give focus on load //give focus on load
print '<script type="text/javascript">$(document).ready(function(){$("#note").focus();});</script>'; print '<script type="text/javascript">$(document).ready(function(){$("#note").focus();});</script>';
//put these lower on the screen so they don't get "automatically" clicked //put these lower on the screen so they don't get "automatically" clicked
print "<p><a href='javascript:openParentNote(\"endcase=endcase\")' class='btn btn-primary'>" . T_("End case") . "</a></p>"; print_endcase("openParentNote");
print "<p><a href='javascript:openParentNote(\"endwork=endwork\")' class='btn btn-info'>" . T_("End work") . "</a></p>"; print_endwork("openParentNote");
} }
else else
{ {
print "<p><a href='javascript:openParent(\"endcase=endcase\")' class='btn btn-primary'>" . T_("End case") . "</a></p>"; print_endcase("openParent");
print "<p><a href='javascript:openParent(\"endwork=endwork\")' class='btn btn-info'>" . T_("End work") . "</a></p"; print_endwork("openParent");
} }
} }
} }
else //don't try any more else //don't try any more
{ {
$rn = 0;
if (!empty($rs) && $rs['require_note'] == 1) $rn = 1;
//end the case //end the case
if ($rn) // a note is required to be entered if ($rn) // a note is required to be entered
{ {
print "<div><label for='note' class='control-label'>" . T_("Enter a reason for this outcome before completing this case:") . "</label><textarea type='text' id='note' name='note' class='form-control' rows='3'></textarea><br/></div>"; print "<div><label for='note' class='control-label'>" . T_("Enter a reason for this outcome before completing this case:") . "</label><textarea type='text' id='note' name='note' class='form-control' rows='3'></textarea><br/></div>";
print '<script type="text/javascript">$(document).ready(function(){$("#note").focus();});</script>'; print '<script type="text/javascript">$(document).ready(function(){$("#note").focus();});</script>';
print "<p><a href='javascript:openParentNote(\"endcase=endcase\")' class='btn btn-primary'>" . T_("End case") . "</a></p></p>"; print_endcase("openParentNote");
print "<p><a href='javascript:openParentNote(\"endwork=endwork\")' class='btn btn-info'>" . T_("End work") . "</a></p>"; print_endwork("openParentNote");
} }
else else
{ {
if (!isset($_GET['end'])) print "<div class='alert alert-info'>" . T_("The last call completed this call attempt") . "</div>"; if (!isset($_GET['end'])) print "<div class='alert alert-info'>" . T_("The last call completed this call attempt") . "</div>";
print "<p><a href='javascript:openParent(\"endcase=endcase\")' class='btn btn-primary'>" . T_("End case") . "</a></p></p>"; print_endcase("openParent");
print "<p><a href='javascript:openParent(\"endwork=endwork\")' class='btn btn-info'>" . T_("End work") . "</a></p>"; print_endwork("openParent");
} }
} }
} }
@@ -475,10 +467,10 @@ switch($state)
case 3: //answered case 3: //answered
case 4: //requires coding case 4: //requires coding
// print "<div class='status'>" . T_("Requires coding") . "</div>"; // print "<div class='status'>" . T_("Requires coding") . "</div>";
print "<form action='?' method='post'><div class=\"form-group\">"; print "<form action='?' method='post'><div class=\" \">";
display_outcomes(false,$call_attempt_id,$case_id); display_outcomes(false,$call_attempt_id,$case_id);
if (isset($_POST['confirm'])){ if (isset($_POST['confirm'])){
print "</div><input type='submit' class=\"btn btn-primary btn-lg\" style=\"margin-left: 15px; margin-right: 30px; min-width: 150px;\" value=\"" . T_("Assign outcome") . "\" name='submit' id='submit'/></form>"; print "</div><input type='submit' class=\"btn btn-primary btn-lg\" style=\"margin:0px 20px;\" value=\"" . T_("Assign outcome") . "\" name='submit' id='submit'/></form>";
} }
break; break;
case 5: //done -- shouldn't come here as should be coded + done case 5: //done -- shouldn't come here as should be coded + done