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+queXS: Administration
Questionnaire Creation and Management
Adding a questionnaire
queXS relies on the LimeSurvey system to administer the questionnaire to the operator. A patched version of LimeSurvey is included with queXS to aid in interoperability.
Keep in mind that a single questionnaire in LimeSurvey can be added to queXS multiple times if necessary (eg once for testing, once for the live run).
Add questionnaire manually
Go to the queXS administration page
Click on the link: Administer questionnaires with LimeSurvey
Enter the LimeSurvey username and password
Use the LimeSurvey documentation to assist in creating a new questionnaire.
The following settings must be adhered to to create a successful questionnaire that is interoperable with queXS
Within the text of questions, the following tags may be entered, which will be automatically filled at run time by the queXS system.
{PeriodOfDay} – Either: morning, afternoon or evening
{Operator:firstName} – The first name of the operator
{Operator:lastName} – The last name of the operator
{Respondent:firstName} – The first name of the respondent
{Respondent:lastName} – The last name of the respondent
{Sample:xxxx} – Where xxxx is the name of a column within the provided sample file
Once the questionnaire is ready to run, it must be activated within LimeSurvey.
Also, a “tokens table” within LimeSurvey is required to be created after activating the questionnaire.
Add questionnaire from queXML
Add questionnaire from an existing instrument in LimeSurvey
When creating a new survey, use the “Import” feature
Import the LimeSurvey csv file produced by conversion from queXML or from an existing installation of LimeSurvey
Make sure the settings for the questionnaire match those from the section above “Add questionnaire manually”
Add questionnaire to queXS
Go to the “Create a new questionnaire” link in queXS administration
Enter a name for the questionnaire
Select the questionnaire from the list “Select creation type”
If the questionnaire is for testing, make sure to select the “Testing” box. This will ensure that all calls can only be made internally to operators – no matter what sample is assigned to a questionnaire.
If there is to be respondent selection for the questionnaire, enter it in to the boxes. You may use the tags listed above
Respondent selection introduction is the first text read by the operator to whoever answers the phone. This is used to find the respondent you are after.
Respondent selection project introduction is used to tell the respondent about the project, and to illicit their cooperation
Respondent selection callback (already started questionnaire) is read to the respondent if they have already started the questionnaire and are being called back.
Message to leave on an answering machine is a message to leave on the answering machine if allowed by the system.
Adding a sample
Sample list formatting
queXS requires sample lists to be in CSV form. The first row should contain the name of the column. Most statistical packages, and Microsoft Excel can export lists in CSV form. The minimum required for a sample file is a single column containing a phone number. A sample list containing the name of the respondent should be formatted with the first name and last name of the respondent is separate columns. For example:
firstName | lastName | Number | Sex |
Fred | Jones | 03 1234 5678 | M |
Mary | Jones | 03 1234 5678 | F |
Add the sample
Once the sample list is saved in CSV form, it can be imported in to queXS
Go to the page: Import a sample file (in CSV form)
Browse for the file and give the sample file a descriptive name
Click on “Submit”
A page will appear containing a list of all the columns in the sample file, along with a checkbox indicating whether the column should be imported, the name of the column and the “type”
For each column, select whether it is to be imported, check the name, and select the type of data contained in that column. For example:
String: A field that should be imported “as is” and not to be specifically used by queXS. (but will be available when using the {Sample:xxxx} tag)
Phone number: A phone number
Primary phone number: The main phone number for this respondent. This must be selected for one and only one column
State: The state (currently only Australian states loaded, either in abbreviated form such as: VIC, NSW or full such as Victoria or New South Wales)
Postcode: The postcode (only Australian postcodes loaded)
Respondent first name: The first name of the respondent
Respondent last name: The last name of the respondent
Then click on “Submit query”
Only fields that have at least one phone number will be added to the sample
Assigning samples to questionnaires
Use the “Assign samples to questionnaires” link to assign a sample to a questionnaire.
Select a questionnaire to operate on
Select the sample to add from the list
Choose from the following
Max calls (0 for unlimited): Maximum number of calls (a call is a call to any number available in the sample)
Max call attempts (0 for unlimited): A call attempt is a chance an operator has to call any or all of the numbers for a particular case
Number of answering machine messages to leave per case (0 for never): How many answering machine messages to leave
Select from sample randomly? (otherwise sequentially): The method to select from the sample list when creating a case
Assigning pre-filled questions
A pre-filled question is a question within the questionnaire that has data filled before the operator begins collecting data. The pre-filled data could be static (the same for each case within the questionnaire) or come from information already available in the sample.
To pre-fill a question within the questionnaire, go to the link: “Set values in questionnaire to pre fill”
Select the questionnaire, then the question to pre fill
Enter in either the static information, or sample information using the tags listed above
To remove the pre-fill, simply click on it.
Adding operators to the system
queXS relies on an underlying authentication system (such as Apache Basic Authentication) to handle authentication of users. Once they are authenticated, queXS uses the username of the operator to determine who the operator is, and therefore how to assign work to them. This means that queXS needs to know the authentication system username (username only, not password) of each operator on the system and some other details if using Voice over IP (VoIP).
To add an operator to queXS, click on “Add operators to the system”
Enter the system username
Enter the first name of the operator, and the last name of the operator
Enter the timezone where the operator is located in (this list may help) it should be in a format such as “Australia/Victoria”
The telephone extension number must be unique for each operator, and is necessary if using VoIP. This is the extension to log in as to the VoIP system. queXS will send the extension number as the password when logging on.
The normal interviewer, supervisor and refusal converter checkboxes automatically assign skills to the operator. See the Assigning skills to operators section for a description of operator skills
Assigning operators to questionnaires
When an operator is assigned to a questionnaire they will be assigned work from that questionnaire. An operator can be added or removed from a questionnaire at any time.
To assign an operator to a questionnaire, go to the link: “Assign operators to questionnaires”
Check the box for the operator and the questionnaire, then click on “Submit query” to confirm it.
Assigning skills to operators
Assigning skills to operators is done in a similar fashion to assigning operators to questionnaires. The following skills are available:
Temporary outcomes
Supervisor outcomes
Refusal outcomes
Final outcomes
Appointments
Use the “Modify operator skills” tool to assign the appropriate skills to each operator. A “normal” interviewer has “Temporary” and “Appointment” assigned to them.
Creating/modifying shifts for a questionnaires
queXS will usually only assign work to operators if they are assigned to the questionnaire, have the appropriate skill assigned to them, and finally that there is a shift available at the current time for the questionnaire. Defining shifts allows for appointments to be restricted to times when operators will be available, and to restrict work to specific hours.
It is desirable to add as many shifts as you know will be run in advance so that operators will be able to schedule appointments in them. But conversely, remember not to add shifts if they will not be run, as appointments may be made for those times.
The shifts listed by default are taken from the shift_template table, and can be modified by a system administrator.
To assign shifts to questionnaires, use the “Shift management (add/remove)” tool
Select the questionnaire to create a shift for
The current year and week of the year are selected, but these may be changed to suit when the shifts need to be added
Confirm the shift start and end times, and dates, and select the “Use shift” checkbox if you wish to include that shift for this questionnaire
Click on “Submit changes” to confirm your shift selection
Once you have completed all the steps in the “Questionnaire Creation and Management” section, the system should be ready to execute questionnaires. The following sections describe information about the progress of the questionnaire, and functions for the supervisor to modify erroneous outcomes or handle cases where the operator was unsure about what outcome to assign
Questionnaire progress
Display future appointments
Clicking on this link will display a list of all appointments in the future.
Questionnaire outcomes
By selecting a questionnaire, a list of AAPOR outcomes and rates will be listed.
Operator performance
Performance of operators is split in to completions per hour and effectiveness. Effectiveness is the ratio of how often an operator is on a call while a case is assigned to them.
Supervisor functions
Assigning outcomes to cases (and calls)
An operator may incorrectly assign an outcome to a call, or have assigned a case to be reviewed by a supervisor. A supervisor can then modify the outcome of a call and/or the outcome of the case.
To modify the outcomes of calls or cases, go to the “Assign outcomes to cases” link
Select a case
If a drop down box is visible, there are cases assigned to the supervisor in it that can be dealt with. If so, you can select one of the cases from the drop down list
A box to enter a case id is also available
Confirm that the project and sample is correct for the case you are expecting
A list of calls made for that case will be listed
Notes are listed
A case outcome can be set
Creating shift reports
A shift report is filled in by the shift supervisor to detail any notes about a particular shift.
Searching the sample
A supervisor can search the sample to find particular records to either remove from the sample, therefore not ever be selected as a case, or if a case has already been assigned – to be able to see what calls have been made to the case and modify the outcome if necessary (using the Assigning outcomes to cases tool).
To search the sample, click on “Search the sample”
Select the sample you wish to search within
Enter the search term in the box and click “Start Search”
A list of matching searches will appear
If a sample record has already been assigned to a questionnaire (become a case), then clicking the “assigned to questionnaire” link will take you to the Assigning outcomes to cases tool for viewing or modifying the outcome of the case
If a sample record has not yet been assigned to any questionnaire, then the link “No cases yet assigned” will appear. By clicking this link, the record will be deleted from the sample.
If nothing in the sample matches your search criteria, no records will be returned
Client Management
A client view of the project is available in the client subdirectory of the queXS installation. If this URL is made available publicly, and each client is assigned a system username and password as for operators, then clients can be added to the system and assigned to questionnaires. Each client will then see a progress report of each questionnaire assigned to them when visiting the client page and entering in their credentials.
Adding clients to the system
Follow the link “Add clients to the system”
Enter in the system username of the client
Enter their first name and last name
Enter the timezone the client is in (or leave as default if unknown)
Click “Add user” to add the client to the system
Assigning clients to questionnaires
Follow the link “Assign clients to questionnaires”
Check the box that intersects the client's name and the questionnaire
Click on “Submit query” to confirm the assignment
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+queXS: Installation
Requirements
Requirements for VoIP integration
Installation
Extract tar ball or zip file to a directory on your web server
Security warning:
Create the database structure by using the database/quexs.sql file on your mySQL database server.
Edit the config.inc.php file to point to your database and your local web paths
Edit the db.inc.php file to point to your AdoDB installation
Edit the include/limesurvey/config.php file to point to your database and local web paths
The limesurvey database can be the same as the queXS database, as it will create tables with a prefix
Make sure this database information is the same as in the queXS config.inc.php file for the LIME_DB fields
Open a web browser, and browse to the queXS installation subdirectory include/limesurvey/admin/install
Follow the on-screen instructions to install LimeSurvey
Remove the include/limesurvey/admin/install directory from the web server
Browse to the admin directory of the queXS installation in a web browser to begin administering the queXS system
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+description | Plain language description | delay | outcome type | tryanother | contacted | tryagain | eligible | require_note | calc | outcome_id | aapor_id | |
| | Time delay in minutes | | Whether to try the next number on the list | Whether or not the phone picked up | Whether to try this number ever again | If the respondent is eligible to participate | Whether to require a note to be entered | Which AAPOR calculation to assign to | | | |
Not attempted or worked | Didn't dial this number - need to exit (for example to start a break/ end work for the day) | 0 | Temporary | Yes | No | Yes | No | No | UH | 1 | 3.11 | |
No answer | No one answers, either rings out or is busy | 180 | Temporary | Yes | No | Yes | Yes | No | UH | 2 | 3.13 | |
Technical phone problems | The telephone system tells you an error - please enter this in the notes | 180 | Temporary | Yes | No | Yes | No | No | UH | 3 | 3.16 | |
Other, Referred to Supervisor (Eligible) | A person has answered, but this needs to be referred to the supervisor | 0 | Supervisor | No | Yes | Yes | Yes | Yes | O | 4 | 2.34 | |
Other, Referred to Supervisor (Unknown eligibility) | This case should be referred to the supervisor | 0 | Supervisor | No | No | Yes | No | Yes | UO | 5 | 3.91 | |
Soft Refusal, Other | A refusal such as "The person doesn't feel like doing it" | 10080 | Refusal | No | Yes | Yes | Yes | Yes | R | 6 | 2.111a | |
Hard Refusal, Other | A refusal such as "The person does not want to do it, do not call again" | 10080 | Refusal | No | Yes | Yes | Yes | Yes | R | 7 | 2.111b | |
Soft Refusal, Respondent | A refusal such as "I don't feel like doing this questionnaire" | 10080 | Refusal | No | Yes | Yes | Yes | Yes | R | 8 | 2.112a | |
Hard Refusal, Respondent | A refusal such as "I do not wish to do this questionnaire, do not call again" | 10080 | Refusal | No | Yes | Yes | Yes | Yes | R | 9 | 2.112b | |
Complete | When the questionnaire is complete. This is usually automatically selected by the system | 0 | Final | No | Yes | Yes | Yes | No | I | 10 | 1.1 | |
Known respondent refusal | Only use this outcome if you are a refusal converter | 0 | Final | No | Yes | Yes | Yes | No | R | 11 | 2.11 | |
Household-level refusal | Only use this outcome if you are a refusal converter | 0 | Final | No | Yes | Yes | Yes | No | R | 12 | 2.11 | |
Broken appointment (Implicit refusal) | If on an appointment and nobody answers the phone | 10080 | Refusal | Yes | No | Yes | Yes | No | R | 13 | 2.112c | |
Disconnected number | Telephone system says this number is disconnected | 0 | Final | Yes | No | No | No | No | | 14 | 4.32 | |
Fax/data line | A fax or modem answers the phone | 0 | Final | Yes | Yes | No | No | No | | 15 | 4.2 | |
Business, government office, other organization | This number is for a business, that is not relevant to the respondent | 0 | Final | Yes | Yes | No | No | No | | 16 | 4.51 | |
No eligible respondent | The respondent is not available on this number | 0 | Final | Yes | Yes | No | No | No | | 17 | 4.7 | |
Accidental hang up or temporary phone problem | An accidental hang up has occurred, you may call again | 0 | Temporary | Yes | Yes | Yes | Yes | No | O | 18 | 2.35a | |
Definite Appointment - Respondent | Appointment is scheduled with the respondent for a definite time | 0 | Appointment | No | Yes | Yes | Yes | No | R | 19 | 2.12a | |
Definite Appointment - Other | Appointment scheduled by a household member for the respondent at a definite time | 0 | Appointment | No | Yes | Yes | Yes | No | R | 20 | 2.12b | |
Unspecified Appointment - Respondent | When an appointment is scheduled by the respondent for a general, unspecific time | 0 | Appointment | No | Yes | Yes | Yes | No | R | 21 | 2.13a | |
Unspecified Appointment - Other | Appointment is scheduled by a household member for the respondent at an unspecific time | 0 | Appointment | No | Yes | Yes | Yes | No | R | 22 | 2.13b | |
Household answering machine - Message left | Left a message on the answering machine - only if prompted to | 180 | Temporary | Yes | Yes | Yes | Yes | No | NC | 23 | 2.22 | |
Household answering machine - No message left | Answering machine answered, but did not leave a message | 180 | Temporary | Yes | Yes | Yes | Yes | No | NC | 24 | 2.22 | |
Respondent Dead | The respondent is reported as being deceased | 0 | Final | No | Yes | No | Yes | No | O | 25 | 2.31 | |
Physically or mentally unable/incompetent | Respondent not in the country, or have a mental or physical impairment (not language) | 0 | Final | No | Yes | No | Yes | No | O | 26 | 2.32 | |
Household level language problem | Cannot get through to the respondent: members of the household cannot speak English | 0 | Final | Yes | Yes | No | Yes | No | O | 27 | 2.33 | |
Respondent language problem | When the respondent cannot answer the questionnaire as they cannot speak English | 0 | Final | No | Yes | No | Yes | No | O | 28 | 2.33 | |
Answering machine - Not a household | Answering machine makes it clear you called a business unrelated to the respondent | 0 | Final | Yes | Yes | No | No | No | UH | 29 | 3.14 | |
Out of sample | Not the right age, already completed using another mode (eg on paper)) | 0 | Final | No | Yes | No | No | No | | 30 | 4.1 | |
Non contact | Respondent not currently available on this number and no appointment made | 180 | Temporary | Yes | Yes | Yes | Yes | No | NC | 31 | 2.2 | |
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new file mode 100644
index 00000000..99ed033e
--- /dev/null
+++ b/userdoc/user_interface/img18.html
@@ -0,0 +1,11 @@
+
+
+
+
+ Slide 19
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/img18.png b/userdoc/user_interface/img18.png
new file mode 100644
index 00000000..9e395c5f
Binary files /dev/null and b/userdoc/user_interface/img18.png differ
diff --git a/userdoc/user_interface/img19.html b/userdoc/user_interface/img19.html
new file mode 100644
index 00000000..a3a88647
--- /dev/null
+++ b/userdoc/user_interface/img19.html
@@ -0,0 +1,11 @@
+
+
+
+
+ Slide 20
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/img19.png b/userdoc/user_interface/img19.png
new file mode 100644
index 00000000..f25ec809
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diff --git a/userdoc/user_interface/img2.html b/userdoc/user_interface/img2.html
new file mode 100644
index 00000000..f6adbe3a
--- /dev/null
+++ b/userdoc/user_interface/img2.html
@@ -0,0 +1,11 @@
+
+
+
+
+ Slide 3
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/img2.png b/userdoc/user_interface/img2.png
new file mode 100644
index 00000000..9555e8b0
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diff --git a/userdoc/user_interface/img20.html b/userdoc/user_interface/img20.html
new file mode 100644
index 00000000..8d95ffdd
--- /dev/null
+++ b/userdoc/user_interface/img20.html
@@ -0,0 +1,11 @@
+
+
+
+
+ Slide 21
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/img20.png b/userdoc/user_interface/img20.png
new file mode 100644
index 00000000..9a069838
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diff --git a/userdoc/user_interface/img21.html b/userdoc/user_interface/img21.html
new file mode 100644
index 00000000..536c55f3
--- /dev/null
+++ b/userdoc/user_interface/img21.html
@@ -0,0 +1,11 @@
+
+
+
+
+ Slide 22
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/img21.png b/userdoc/user_interface/img21.png
new file mode 100644
index 00000000..694997d0
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diff --git a/userdoc/user_interface/img22.html b/userdoc/user_interface/img22.html
new file mode 100644
index 00000000..53f44fae
--- /dev/null
+++ b/userdoc/user_interface/img22.html
@@ -0,0 +1,11 @@
+
+
+
+
+ Slide 23
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/img22.png b/userdoc/user_interface/img22.png
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index 00000000..5a2d30be
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diff --git a/userdoc/user_interface/img23.html b/userdoc/user_interface/img23.html
new file mode 100644
index 00000000..bf216dcc
--- /dev/null
+++ b/userdoc/user_interface/img23.html
@@ -0,0 +1,11 @@
+
+
+
+
+ Slide 24
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/img23.png b/userdoc/user_interface/img23.png
new file mode 100644
index 00000000..1429201d
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diff --git a/userdoc/user_interface/img24.html b/userdoc/user_interface/img24.html
new file mode 100644
index 00000000..17d1db5f
--- /dev/null
+++ b/userdoc/user_interface/img24.html
@@ -0,0 +1,11 @@
+
+
+
+
+ Slide 25
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/img24.png b/userdoc/user_interface/img24.png
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diff --git a/userdoc/user_interface/img3.html b/userdoc/user_interface/img3.html
new file mode 100644
index 00000000..6701b090
--- /dev/null
+++ b/userdoc/user_interface/img3.html
@@ -0,0 +1,11 @@
+
+
+
+
+ Slide 4
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/img3.png b/userdoc/user_interface/img3.png
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diff --git a/userdoc/user_interface/img4.html b/userdoc/user_interface/img4.html
new file mode 100644
index 00000000..56d9b1fa
--- /dev/null
+++ b/userdoc/user_interface/img4.html
@@ -0,0 +1,11 @@
+
+
+
+
+ Slide 5
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/img4.png b/userdoc/user_interface/img4.png
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diff --git a/userdoc/user_interface/img5.html b/userdoc/user_interface/img5.html
new file mode 100644
index 00000000..e42485f8
--- /dev/null
+++ b/userdoc/user_interface/img5.html
@@ -0,0 +1,11 @@
+
+
+
+
+ Slide 6
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/img5.png b/userdoc/user_interface/img5.png
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diff --git a/userdoc/user_interface/img6.html b/userdoc/user_interface/img6.html
new file mode 100644
index 00000000..aa15b85d
--- /dev/null
+++ b/userdoc/user_interface/img6.html
@@ -0,0 +1,11 @@
+
+
+
+
+ Slide 7
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/img6.png b/userdoc/user_interface/img6.png
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diff --git a/userdoc/user_interface/img7.html b/userdoc/user_interface/img7.html
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index 00000000..6234b2f9
--- /dev/null
+++ b/userdoc/user_interface/img7.html
@@ -0,0 +1,11 @@
+
+
+
+
+ Slide 8
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/img7.png b/userdoc/user_interface/img7.png
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diff --git a/userdoc/user_interface/img8.html b/userdoc/user_interface/img8.html
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index 00000000..78ef1953
--- /dev/null
+++ b/userdoc/user_interface/img8.html
@@ -0,0 +1,11 @@
+
+
+
+
+ Slide 9
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/img8.png b/userdoc/user_interface/img8.png
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diff --git a/userdoc/user_interface/img9.html b/userdoc/user_interface/img9.html
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index 00000000..abb68cbb
--- /dev/null
+++ b/userdoc/user_interface/img9.html
@@ -0,0 +1,11 @@
+
+
+
+
+ Slide 10
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/img9.png b/userdoc/user_interface/img9.png
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diff --git a/userdoc/user_interface/index.html b/userdoc/user_interface/index.html
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index 00000000..2ac3fbde
--- /dev/null
+++ b/userdoc/user_interface/index.html
@@ -0,0 +1,46 @@
+
+
+
+
+ Slide 1
+
+
+
+
+
+
+
+Table of contentsSlide 1
+Slide 2
+Slide 3
+Slide 4
+Slide 5
+Slide 6
+Slide 7
+Slide 8
+Slide 9
+Slide 10
+Slide 11
+Slide 12
+Slide 13
+Slide 14
+Slide 15
+Slide 16
+Slide 17
+Slide 18
+Slide 19
+Slide 20
+Slide 21
+Slide 22
+Slide 23
+Slide 24
+Slide 25
+ |
+
+ Author: Adam Zammit
+E-mail: azammitdcarf@users.sourceforge.net
+Homepage: http://www.deakin.edu.au/buslaw/dcarf/
+ |
+
+
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diff --git a/userdoc/user_interface/last-inactive.png b/userdoc/user_interface/last-inactive.png
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diff --git a/userdoc/user_interface/last.png b/userdoc/user_interface/last.png
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diff --git a/userdoc/user_interface/left-inactive.png b/userdoc/user_interface/left-inactive.png
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diff --git a/userdoc/user_interface/left.png b/userdoc/user_interface/left.png
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diff --git a/userdoc/user_interface/navbar0.html b/userdoc/user_interface/navbar0.html
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index 00000000..862009c0
--- /dev/null
+++ b/userdoc/user_interface/navbar0.html
@@ -0,0 +1,18 @@
+
+
+
+
+ Slide 1
+
+
+
+
+
+
+
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/navbar1.html b/userdoc/user_interface/navbar1.html
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index 00000000..4a1e513d
--- /dev/null
+++ b/userdoc/user_interface/navbar1.html
@@ -0,0 +1,18 @@
+
+
+
+
+ Slide 1
+
+
+
+
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+
+
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/navbar2.html b/userdoc/user_interface/navbar2.html
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index 00000000..ae51b086
--- /dev/null
+++ b/userdoc/user_interface/navbar2.html
@@ -0,0 +1,18 @@
+
+
+
+
+ Slide 1
+
+
+
+
+
+
+
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/navbar3.html b/userdoc/user_interface/navbar3.html
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index 00000000..20c5840d
--- /dev/null
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@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/navbar4.html b/userdoc/user_interface/navbar4.html
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index 00000000..7f979378
--- /dev/null
+++ b/userdoc/user_interface/navbar4.html
@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note0.html b/userdoc/user_interface/note0.html
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index 00000000..282e7e6b
--- /dev/null
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@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note1.html b/userdoc/user_interface/note1.html
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index 00000000..282e7e6b
--- /dev/null
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+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note10.html b/userdoc/user_interface/note10.html
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index 00000000..282e7e6b
--- /dev/null
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@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note11.html b/userdoc/user_interface/note11.html
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index 00000000..282e7e6b
--- /dev/null
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@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note12.html b/userdoc/user_interface/note12.html
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index 00000000..282e7e6b
--- /dev/null
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@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note13.html b/userdoc/user_interface/note13.html
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index 00000000..282e7e6b
--- /dev/null
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@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note14.html b/userdoc/user_interface/note14.html
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index 00000000..282e7e6b
--- /dev/null
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+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note15.html b/userdoc/user_interface/note15.html
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index 00000000..282e7e6b
--- /dev/null
+++ b/userdoc/user_interface/note15.html
@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note16.html b/userdoc/user_interface/note16.html
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index 00000000..282e7e6b
--- /dev/null
+++ b/userdoc/user_interface/note16.html
@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note17.html b/userdoc/user_interface/note17.html
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index 00000000..282e7e6b
--- /dev/null
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@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note18.html b/userdoc/user_interface/note18.html
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index 00000000..282e7e6b
--- /dev/null
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@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note19.html b/userdoc/user_interface/note19.html
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index 00000000..282e7e6b
--- /dev/null
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@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note2.html b/userdoc/user_interface/note2.html
new file mode 100644
index 00000000..282e7e6b
--- /dev/null
+++ b/userdoc/user_interface/note2.html
@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note20.html b/userdoc/user_interface/note20.html
new file mode 100644
index 00000000..282e7e6b
--- /dev/null
+++ b/userdoc/user_interface/note20.html
@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note21.html b/userdoc/user_interface/note21.html
new file mode 100644
index 00000000..282e7e6b
--- /dev/null
+++ b/userdoc/user_interface/note21.html
@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note22.html b/userdoc/user_interface/note22.html
new file mode 100644
index 00000000..282e7e6b
--- /dev/null
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@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note23.html b/userdoc/user_interface/note23.html
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index 00000000..282e7e6b
--- /dev/null
+++ b/userdoc/user_interface/note23.html
@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note24.html b/userdoc/user_interface/note24.html
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index 00000000..282e7e6b
--- /dev/null
+++ b/userdoc/user_interface/note24.html
@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note3.html b/userdoc/user_interface/note3.html
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index 00000000..282e7e6b
--- /dev/null
+++ b/userdoc/user_interface/note3.html
@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note4.html b/userdoc/user_interface/note4.html
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index 00000000..282e7e6b
--- /dev/null
+++ b/userdoc/user_interface/note4.html
@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note5.html b/userdoc/user_interface/note5.html
new file mode 100644
index 00000000..282e7e6b
--- /dev/null
+++ b/userdoc/user_interface/note5.html
@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note6.html b/userdoc/user_interface/note6.html
new file mode 100644
index 00000000..282e7e6b
--- /dev/null
+++ b/userdoc/user_interface/note6.html
@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note7.html b/userdoc/user_interface/note7.html
new file mode 100644
index 00000000..282e7e6b
--- /dev/null
+++ b/userdoc/user_interface/note7.html
@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note8.html b/userdoc/user_interface/note8.html
new file mode 100644
index 00000000..282e7e6b
--- /dev/null
+++ b/userdoc/user_interface/note8.html
@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/note9.html b/userdoc/user_interface/note9.html
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--- /dev/null
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@@ -0,0 +1,10 @@
+
+
+
+
+ Slide 1
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/outline0.html b/userdoc/user_interface/outline0.html
new file mode 100644
index 00000000..974472ab
--- /dev/null
+++ b/userdoc/user_interface/outline0.html
@@ -0,0 +1,35 @@
+
+
+
+
+ Slide 1
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/outline1.html b/userdoc/user_interface/outline1.html
new file mode 100644
index 00000000..5ab877ee
--- /dev/null
+++ b/userdoc/user_interface/outline1.html
@@ -0,0 +1,74 @@
+
+
+
+
+ Slide 1
+
+
+
+
+
+Respondent sectionRespondents' name
+Respondents' time zone
+Click for details about the respondent
+
+
+Action sectionClick END to end the case or end work
+
- End case: close this case and bring the next one
+- End work: close this case and stop work or take a break
+
Appointment
+
- Schedule an appointment
+
Call/Hangup
+Supervisor
+
- Calls the supervisor on your current call
+
Start REC (record this call)
+
+
+Status sectionDisplays time and date in facility time
+VoIP (headset) status
+
- If red, click to turn on VoIP
+
Call Status
+
- (No call, requesting, ringing, answered)
+
APPT
+
MISSED
+
- Missed a previous appointment
+
Time at the bottom is time for the respondent
+
+
+Information sectionNotes
+
- Leave and read notes about this case
+
Call history
+
- A list of all calls made for this case
+
Shifts
+
- A list of shifts in the future for this project
+
Appointments
+
- A list of future appointments for this case
+
Performance
+
- All interviewers performance (completions p/h)
+
Work history
+
- A list of all the cases you have called in the past
+
Info
+
- Information about this project
+
+
+Questionnaire sectionDisplays respondent selection script
+Displays links for common outcomes from the current script
+When respondent accepts interview, displays the questionnaire script
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
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diff --git a/userdoc/user_interface/right-inactive.png b/userdoc/user_interface/right-inactive.png
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diff --git a/userdoc/user_interface/right.png b/userdoc/user_interface/right.png
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diff --git a/userdoc/user_interface/siframes.html b/userdoc/user_interface/siframes.html
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index 00000000..705d9909
--- /dev/null
+++ b/userdoc/user_interface/siframes.html
@@ -0,0 +1,70 @@
+
+
+
+
+ Slide 1
+
+
+
+
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diff --git a/userdoc/user_interface/text.png b/userdoc/user_interface/text.png
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diff --git a/userdoc/user_interface/text0.html b/userdoc/user_interface/text0.html
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index 00000000..cf96b517
--- /dev/null
+++ b/userdoc/user_interface/text0.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 1
+
+
+
+First page Back Continue Last page Overview Graphics
+queXS
+
+
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diff --git a/userdoc/user_interface/text1.html b/userdoc/user_interface/text1.html
new file mode 100644
index 00000000..71578095
--- /dev/null
+++ b/userdoc/user_interface/text1.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 2
+
+
+
+First page Back Continue Last page Overview Graphics
+queXS: 5 sections
+
+
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diff --git a/userdoc/user_interface/text10.html b/userdoc/user_interface/text10.html
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index 00000000..9dc25865
--- /dev/null
+++ b/userdoc/user_interface/text10.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 11
+
+
+
+First page Back Continue Last page Overview Graphics
+Questionnaire section
+
+
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diff --git a/userdoc/user_interface/text11.html b/userdoc/user_interface/text11.html
new file mode 100644
index 00000000..5cfbdf42
--- /dev/null
+++ b/userdoc/user_interface/text11.html
@@ -0,0 +1,16 @@
+
+
+
+
+ Slide 12
+
+
+
+First page Back Continue Last page Overview Graphics
+Questionnaire section
+Displays respondent selection script
+Displays links for common outcomes from the current script
+When respondent accepts interview, displays the questionnaire script
+
+
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diff --git a/userdoc/user_interface/text12.html b/userdoc/user_interface/text12.html
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index 00000000..95dbdea0
--- /dev/null
+++ b/userdoc/user_interface/text12.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 13
+
+
+
+First page Back Continue Last page Overview Graphics
+Placing a call: Example
+
+
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diff --git a/userdoc/user_interface/text13.html b/userdoc/user_interface/text13.html
new file mode 100644
index 00000000..30218b28
--- /dev/null
+++ b/userdoc/user_interface/text13.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 14
+
+
+
+First page Back Continue Last page Overview Graphics
+Placing a call: Example
+
+
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diff --git a/userdoc/user_interface/text14.html b/userdoc/user_interface/text14.html
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index 00000000..1258fa5d
--- /dev/null
+++ b/userdoc/user_interface/text14.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 15
+
+
+
+First page Back Continue Last page Overview Graphics
+Placing a call: Example
+
+
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diff --git a/userdoc/user_interface/text15.html b/userdoc/user_interface/text15.html
new file mode 100644
index 00000000..ec00a33c
--- /dev/null
+++ b/userdoc/user_interface/text15.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 16
+
+
+
+First page Back Continue Last page Overview Graphics
+Placing a call: Example
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/text16.html b/userdoc/user_interface/text16.html
new file mode 100644
index 00000000..b3ed953f
--- /dev/null
+++ b/userdoc/user_interface/text16.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 17
+
+
+
+First page Back Continue Last page Overview Graphics
+Placing a call: Example
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/text17.html b/userdoc/user_interface/text17.html
new file mode 100644
index 00000000..e7a0b8f4
--- /dev/null
+++ b/userdoc/user_interface/text17.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 18
+
+
+
+First page Back Continue Last page Overview Graphics
+Placing a call: Example
+
+
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diff --git a/userdoc/user_interface/text18.html b/userdoc/user_interface/text18.html
new file mode 100644
index 00000000..3fce88f7
--- /dev/null
+++ b/userdoc/user_interface/text18.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 19
+
+
+
+First page Back Continue Last page Overview Graphics
+Placing a call: Example
+
+
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diff --git a/userdoc/user_interface/text19.html b/userdoc/user_interface/text19.html
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index 00000000..8d8ec260
--- /dev/null
+++ b/userdoc/user_interface/text19.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 20
+
+
+
+First page Back Continue Last page Overview Graphics
+Schedule an appointment: Example
+
+
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diff --git a/userdoc/user_interface/text2.html b/userdoc/user_interface/text2.html
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index 00000000..146e9528
--- /dev/null
+++ b/userdoc/user_interface/text2.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 3
+
+
+
+First page Back Continue Last page Overview Graphics
+Respondent section
+
+
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diff --git a/userdoc/user_interface/text20.html b/userdoc/user_interface/text20.html
new file mode 100644
index 00000000..1bfb00a3
--- /dev/null
+++ b/userdoc/user_interface/text20.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 21
+
+
+
+First page Back Continue Last page Overview Graphics
+Schedule an appointment: Example
+
+
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diff --git a/userdoc/user_interface/text21.html b/userdoc/user_interface/text21.html
new file mode 100644
index 00000000..027ef198
--- /dev/null
+++ b/userdoc/user_interface/text21.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 22
+
+
+
+First page Back Continue Last page Overview Graphics
+Schedule an appointment: Example
+
+
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diff --git a/userdoc/user_interface/text22.html b/userdoc/user_interface/text22.html
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index 00000000..5c4570c7
--- /dev/null
+++ b/userdoc/user_interface/text22.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 23
+
+
+
+First page Back Continue Last page Overview Graphics
+Schedule an appointment: Example
+
+
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diff --git a/userdoc/user_interface/text23.html b/userdoc/user_interface/text23.html
new file mode 100644
index 00000000..617a999d
--- /dev/null
+++ b/userdoc/user_interface/text23.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 24
+
+
+
+First page Back Continue Last page Overview Graphics
+Schedule an appointment: Example
+
+
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diff --git a/userdoc/user_interface/text24.html b/userdoc/user_interface/text24.html
new file mode 100644
index 00000000..cb464e30
--- /dev/null
+++ b/userdoc/user_interface/text24.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 25
+
+
+
+First page Back Continue Last page Overview Graphics
+Schedule an appointment: Example
+
+
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diff --git a/userdoc/user_interface/text3.html b/userdoc/user_interface/text3.html
new file mode 100644
index 00000000..1e745725
--- /dev/null
+++ b/userdoc/user_interface/text3.html
@@ -0,0 +1,16 @@
+
+
+
+
+ Slide 4
+
+
+
+First page Back Continue Last page Overview Graphics
+Respondent section
+Respondents' name
+Respondents' time zone
+Click for details about the respondent
+
+
\ No newline at end of file
diff --git a/userdoc/user_interface/text4.html b/userdoc/user_interface/text4.html
new file mode 100644
index 00000000..d8d2d593
--- /dev/null
+++ b/userdoc/user_interface/text4.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 5
+
+
+
+First page Back Continue Last page Overview Graphics
+Action section
+
+
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diff --git a/userdoc/user_interface/text5.html b/userdoc/user_interface/text5.html
new file mode 100644
index 00000000..ffc45ceb
--- /dev/null
+++ b/userdoc/user_interface/text5.html
@@ -0,0 +1,22 @@
+
+
+
+
+ Slide 6
+
+
+
+First page Back Continue Last page Overview Graphics
+Action section
+Click END to end the case or end work
+End case: close this case and bring the next one
End work: close this case and stop work or take a break
Appointment
+Schedule an appointment
Call/Hangup
+Supervisor
+Calls the supervisor on your current call
Start REC (record this call)
+
+
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diff --git a/userdoc/user_interface/text6.html b/userdoc/user_interface/text6.html
new file mode 100644
index 00000000..fb927e28
--- /dev/null
+++ b/userdoc/user_interface/text6.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 7
+
+
+
+First page Back Continue Last page Overview Graphics
+Status section
+
+
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diff --git a/userdoc/user_interface/text7.html b/userdoc/user_interface/text7.html
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index 00000000..e05b1fb8
--- /dev/null
+++ b/userdoc/user_interface/text7.html
@@ -0,0 +1,23 @@
+
+
+
+
+ Slide 8
+
+
+
+First page Back Continue Last page Overview Graphics
+Status section
+Displays time and date in facility time
+VoIP (headset) status
+If red, click to turn on VoIP
Call Status
+(No call, requesting, ringing, answered)
APPT
+MISSED
+Missed a previous appointment
Time at the bottom is time for the respondent
+
+
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diff --git a/userdoc/user_interface/text8.html b/userdoc/user_interface/text8.html
new file mode 100644
index 00000000..87e9b537
--- /dev/null
+++ b/userdoc/user_interface/text8.html
@@ -0,0 +1,13 @@
+
+
+
+
+ Slide 9
+
+
+
+First page Back Continue Last page Overview Graphics
+Information section
+
+
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diff --git a/userdoc/user_interface/text9.html b/userdoc/user_interface/text9.html
new file mode 100644
index 00000000..18e4e293
--- /dev/null
+++ b/userdoc/user_interface/text9.html
@@ -0,0 +1,27 @@
+
+
+
+
+ Slide 10
+
+
+
+First page Back Continue Last page Overview Graphics
+Information section
+Notes
+Leave and read notes about this case
Call history
+A list of all calls made for this case
Shifts
+A list of shifts in the future for this project
Appointments
+A list of future appointments for this case
Performance
+All interviewers performance (completions p/h)
Work history
+A list of all the cases you have called in the past
Info
+Information about this project
+
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