Talenttic_survey/CATI_Tool
2
0
Fork 0
mirror of https://github.com/ACSPRI/queXS synced 2024-04-02 12:12:16 +00:00
Code Issues Releases Activity

Fixes lp:1408870 Add "Maximum attempts reached" as an outcome

Browse Source 
Dev: Updated outcomes to be 4 new outcomes (max calls, max call attempts split by eligible, unknown eligibility)
Dev: Set the end_case function to set the outcomes to max call * reached if those variables set
Dev: Made sure outcomes are temporary outcomes as otherwise numbers will not be available again if max call limits changed
Dev: This means the outcomes are indicators only and could still be assigned to operators - it is merely a temporary case outcome (not a final outcome nor a call outcome)
This commit is contained in:
Adam Zammit
2015-08-10 16:24:28 +10:00
parent 6b819340d8
commit 23942b8939
8 changed files with 95 additions and 33 deletions
Download Patch File Download Diff File Expand all files Collapse all files

4
call_interface2.php
View File

@@ -123,7 +123,7 @@ function display_outcomes($contacted,$ca,$case_id)
$sql = "SELECT outcome_id,description,contacted
FROM outcome
WHERE contacted = '$contacted'
AND outcome_id NOT IN(5,10,19,21,40,41,42,43)";
AND outcome_id NOT IN(5,10,19,21,40,41,42,43,44,45)";
}
}
else
@@ -133,7 +133,7 @@ function display_outcomes($contacted,$ca,$case_id)
$sql = "SELECT outcome_id,description,contacted
FROM outcome
WHERE contacted = '$contacted'
AND outcome_id NOT IN(5,10,19,21,40,41,42,43)";
AND outcome_id NOT IN(5,10,19,21,40,41,42,43,44,45)";
}
}
}