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Fixes lp:1408870 Add "Maximum attempts reached" as an outcome

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Dev: Updated outcomes to be 4 new outcomes (max calls, max call attempts split by eligible, unknown eligibility)
Dev: Set the end_case function to set the outcomes to max call * reached if those variables set
Dev: Made sure outcomes are temporary outcomes as otherwise numbers will not be available again if max call limits changed
Dev: This means the outcomes are indicators only and could still be assigned to operators - it is merely a temporary case outcome (not a final outcome nor a call outcome)
This commit is contained in:
Adam Zammit
2015-08-10 16:24:28 +10:00
parent 6b819340d8
commit 23942b8939
8 changed files with 95 additions and 33 deletions
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@@ -66,8 +66,11 @@ Database updates required:
/* New outcomes */
INSERT INTO `outcome` (`outcome_id`, `aapor_id`, `description`, `default_delay_minutes`, `outcome_type_id`, `tryanother`, `contacted`, `tryagain`, `eligible`, `require_note`, `calc`) VALUES(42, '3.13', 'Max call attempts reached', 0, 1, 0, 1, 0, 1, 0, 'UH');
INSERT INTO `outcome` (`outcome_id`, `aapor_id`, `description`, `default_delay_minutes`, `outcome_type_id`, `tryanother`, `contacted`, `tryagain`, `eligible`, `require_note`, `calc`) VALUES(43, '3.13', 'Max calls reached', 0, 1, 0, 1, 0, 1, 0, 'UH');
DELETE FROM `outcome` WHERE outcome_id IN (42,43,44,45);
INSERT INTO `outcome` (`outcome_id`, `aapor_id`, `description`, `default_delay_minutes`, `outcome_type_id`, `tryanother`, `contacted`, `tryagain`, `eligible`, `require_note`, `calc`) VALUES(42, '3.90', 'Max call attempts reached (Unknown eligibility)', 0, 1, 0, 1, 1, 0, 0, 'UH');
INSERT INTO `outcome` (`outcome_id`, `aapor_id`, `description`, `default_delay_minutes`, `outcome_type_id`, `tryanother`, `contacted`, `tryagain`, `eligible`, `require_note`, `calc`) VALUES(43, '3.90', 'Max calls reached (Unknown eligibility)', 0, 1, 0, 1, 1, 0, 0, 'UH');
INSERT INTO `outcome` (`outcome_id`, `aapor_id`, `description`, `default_delay_minutes`, `outcome_type_id`, `tryanother`, `contacted`, `tryagain`, `eligible`, `require_note`, `calc`) VALUES(44, '2.30', 'Max call attempts reached (Eligible)', 0, 1, 0, 1, 1, 1, 0, 'O');
INSERT INTO `outcome` (`outcome_id`, `aapor_id`, `description`, `default_delay_minutes`, `outcome_type_id`, `tryanother`, `contacted`, `tryagain`, `eligible`, `require_note`, `calc`) VALUES(45, '2.30', 'Max calls reached (Eligible)', 0, 1, 0, 1, 1, 1, 0, 'O');
/* Add var_id sample var identifier */