queXS
queXS: 5 sections
Respondent section
Respondent section
Respondents' name Respondents' time zone Click for details about the respondent
Action section
Action section
Click END to end the case or end work

- End case: close this case and bring the next one
- End work: close this case and stop work or take a break

Appointment

- Schedule an appointment

Call/Hangup Supervisor

- Calls the supervisor on your current call

Start REC (record this call)
Status section
Status section
Displays time and date in facility time VoIP (headset) status

- If red, click to turn on VoIP

Call Status

- (No call, requesting, ringing, answered)

APPT

- On an appointment

MISSED

- Missed a previous appointment

Time at the bottom is time for the respondent
Information section
Information section
Notes

- Leave and read notes about this case

Call history

- A list of all calls made for this case

Shifts

- A list of shifts in the future for this project

Appointments

- A list of future appointments for this case

Performance

- All interviewers performance (completions p/h)

Work history

- A list of all the cases you have called in the past

Info

- Information about this project

Questionnaire section
Questionnaire section
Displays respondent selection script Displays links for common outcomes from the current script When respondent accepts interview, displays the questionnaire script
Placing a call: Example
Placing a call: Example
Placing a call: Example
Placing a call: Example
Placing a call: Example
Placing a call: Example
Placing a call: Example
Schedule an appointment: Example
Schedule an appointment: Example
Schedule an appointment: Example
Schedule an appointment: Example
Schedule an appointment: Example
Schedule an appointment: Example